Windows Update

[Haim Guivon]

I have automatic Windows Update. Suddenly the WU icon appeared in the
Notification Area. When I hover over it, the message says: "Downloading
updates: 0%". But nothing happens. The server connection is ON. On
restarting, the same icon appears again.

What can I do, please?

haim

 

[Torgeir Bakken \(MVP\)]

I have automatic Windows Update. Suddenly the WU icon appeared in the
Notification Area. When I hover over it, the message says: "Downloading
updates: 0%". But nothing happens. The server connection is ON. On
restarting, the same icon appears again.

What can I do, please?

Hi

The steps below may help on your "downloading updates 0%" problem:

In Control Panel/Automatic Updates, turn AU off if it is on, do a
reboot, and then turn AU on again and see if that helps.

If that doesn't help (or AU was off), try this:

Clean out the Download folder (WU5's temporary download folder)
located here:

%windir%\SoftwareDistribution\

(%windir% is typically C:\Windows)

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=11&ln=en

You might need to delete the DataStore folder mentioned in the link
above, as well as the EventCache folder.

Note that a side effect of deleting the DataStore folder is that you
lose your WU v5 History listing (not critical).


If the problem repeat itself still, try the steps here as well:

http://groups.google.com/[email protected]

 

[Haim Guivon]

Thank you very much, Torgeir Bakken for your prompt and detailed help.

I did the following:

Step one (turning OFF and ON AU) didn't help.

Then, I downloaded and installed (through WU webpage) SP2. Everything went
smoothly - except for some stuttering at the beginning which was corrected
after one or more restarts - and then AU notified me that several updates to
SP2 were available. I downloaded and installed them through AU.

Everything runs fine now and the old nuisance is corrected.

Thank you again,
haim

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