Windows Showing USB Mass Storage Driver That Is Not There

[Richwyl50]

A few weeks ago, I settled in front of the PC to watch a streaming
movie. I had left a USB mass storage device plugged into the PC. All
of a sudden I got a blue screen. After removing the device and
rebooting and restoring, I got the situation taken care of and could
use the PC.

But, now every time I boot up, Windows detects new hardware in the USB
mass storage device. I go into Safely Remove Hardware and undo it. I
have even plugged it in, done the Safely Remove Hardware, and then
removed it. I also go into the Device Manager and uninstall it.
Unfortunately, it keeps coming back.

Just now I did a boot disk scan and got the blue screen of death
again. I was able to reboot properly again, but the Windows is still
detecting the device. I have tried shutting down, removing all
peripherals and rebooting. It happens each time.

Thanks for any help.

 

[philo]

A few weeks ago, I settled in front of the PC to watch a streaming
movie. I had left a USB mass storage device plugged into the PC. All
of a sudden I got a blue screen. After removing the device and
rebooting and restoring, I got the situation taken care of and could
use the PC.

But, now every time I boot up, Windows detects new hardware in the USB
mass storage device. I go into Safely Remove Hardware and undo it. I
have even plugged it in, done the Safely Remove Hardware, and then
removed it. I also go into the Device Manager and uninstall it.
Unfortunately, it keeps coming back.

Just now I did a boot disk scan and got the blue screen of death
again. I was able to reboot properly again, but the Windows is still
detecting the device. I have tried shutting down, removing all
peripherals and rebooting. It happens each time.

Thanks for any help.

is it seen by disk management?

 

[Richwyl50]

is it seen by disk management?- Hide quoted text -

- Show quoted text -

No, it is not visible.

 

[Peter Foldes]

Why on earth did you multipost this for.Checked your other newsgroups where you
posted for additional answers??

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

 

[Tester]

It could be a bluetooth module that is detected by your system. The
reason you get BSD (Blue Screen of Death) is because the driver
associated with it is not compatible with your system.

It could also be that you installed an updated driver on your system
which happened to be a bogus driver. There are many sites distributing
them and some people will click anything that says "Download" on that
wonderful button.

hth