USB Mass Storage

[Guest]

I have purchased 3 usb mass storage devices this year. 60gb and 80 gb WD
usb protables and a simpleTech 8gb Mini Drive. I run like 130 computers and
the idea was to keep my softweare on there so I would not have to use disks
for most stuff. It worked great for a little while, but now I can not get
any of the drives to connect to any computer. Its nuts I know. What the
heck is going on with USB mass storage and Windows. Device manager reports
that everything in the chain is working properly, hub, mass storage, device.
Any one have any idea what could be going on here?

 

[Guest]

The 8gb Simple drive is plugged in at the moment. Showing up as working
properly in device manager, not showing up in computer management, and in
Tweak UI under My Computer->Drives all the check boxes next to the drive
letters are checked and the ones without something assigned to them have red
question marks by them. Is that what it is supposed to look like? I have an
interneal hard drive assigned to C, CD-Rom to D, internal 5 in 1 flash reader
assigned to E,F,G,H, and a network drive assigned to Z. Also if I go to
properties of the device in device manager and hit the volumes tab it does
not show anything.

 

[Guest]

I hit "rescan disks" under Disk management and it hug up the service. I
removed the usb drive and it corrected that. I removed the usb drive and the
network drive, then reattached the usb drive and that did not change
anything. I will test on of my other drives as well as test on another pc,
next post.

 

[Kerry Brown]

I suspect one of your 130 computers has the wires hooked up wrong on the USB
port and may have damaged the devices. It's just a guess but how likely is
it that 130 computers all have the same problem? It's far more likely the
problem is with the devices.

 

[Guest]

I have used the 80gb on like 50 or 60 computers, the 8mb one like 10 times,
the 60gb on just a few computers at home. I guess I should start with the
home computers. Strange that they would still be recognized and installed if
they where damaged though. The power lights come on as well.

 

[Kerry Brown]

Troubleshooting is tough when you have that many variables. You need a plan
that eliminates things one step at a time. Take one USB device and try to
find a computer it works on. Try it on a computer that has a different OS
than the rest.