Windows Search crashes Windows XP on the enterprise

[Guest]

Does MS monitor this site? I don't see an answer for this problem. MS should
have seen a lot of their XP tracking messages on this issue when Explorer
crashes - the "Send error to MS." We have had this problem on a lot of
machines at a lot of sites. Reimaging the systems helped for only a short
time before it reared its ugly head again. This is a real irritant to end
users, and is really trying folks patience as a lot of users right click on
the start menu and use Windows Explorer to get to shares.

 

[Gerry Cornell]

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
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