Windows mail worked for one month

[vernrudolph]

I installed windows mail and it worked for about a month and just quit. The
only way I can get it to work now is to send an email first and stay online.
Once I sign off it will not receive email again.

 

[Guest]

I installed windows mail and it worked for about a month and just quit.
The
only way I can get it to work now is to send an email first and stay
online.
Once I sign off it will not receive email again.

..
A more complete problem description could get you help faster.
For example, if it gives you any error message during the failure,
right click on it and copy and paste all of it into your next post
about this problem. If you're worried about posting your email
address to newsgroups, we can usually get enough information
about it from just the part of it starting with the @ sign.

 

[Gary VanderMolen]

What do you mean by "once I sign off"?
Do you mean, close your dial-up connection?

 

[vernrudolph]

When I close the Windows mail and reopen it.

 

[Gary VanderMolen]

Do you have a dial-up connection or broadband?
Go to Tools, Accounts, select your mail account, Properties, Connection.
What does it show for connection?
You must either leave that unselected (in which case WM will use whatever
connection IE uses), or else select the Local Area Network if you have broadband.

Also, under Tools, Options, Connection, the first box should be checked,
and the second box unchecked.

 

[vernrudolph]

The settings are all correct using a LAN connection, yahoo mail through South
Western Bell, ATT. Options are setup correctly. Like I said it worked only
one month and quit. Doesn't show any new emails since middle of October. I
am getting emails they are showing on my XP machine using Outlook. Tried to
use Outlook 2000 pro. can't get it to run so setup Windows Mail.

 

[Gary VanderMolen]

So you have two machines (one Vista, one XP), both checking the same
email account? By default, POP email clients will remove downloaded mail
from the server so it is not available to another PC. Make this change in
Windows Mail: go to Tools, Accounts, select your mail account, Properties,
Advanced, enable "Leave a copy of messages on server."
Do the same on your XP computer, but I don't know the menu path for Outlook.

Outlook 2000 is too old for Vista. Outlook 2003 or later works fine.

 

[vernrudolph]

When I setup Win Mail I set it to leave messages on server. Nothing has
changed on XP. I'll check the path on the XP, I'm not certain exactly what
it is but I'll find it. If I can nail it I'll let you know what it is,
probably get to it tomorrow.

 

[Gary VanderMolen]

The path to that setting in OE is the same as in Windows Mail.

 

[vernrudolph]

Thanks for your help. I found it the next morning. I had to make a couple
of other changes to get it to work . 1) att required to make a change to POP
and smtp settings in the advanced tab change the port numbers 2) on XP
machine checked to leave a copy on server. 3) and remove when deleted from
deleted folder. Thanks for pointing me in the right direction.

 

[Gary VanderMolen]

You're very welcome, Vern.