Windows Mail - Can't Receive e-mails


G

Guest

Hi,
I have set up a wireless router from my step-father's PC to my mothers laptop.
The internet is working, but when setting up the e-mails, I can only send
them but can't receive them from my mother's e-mail address.

When setting up, I used the same log-in details that my step father uses for
his isp (internet service provider) so I think the problem is that their
using the same details to send and receive even though they are different
e-mail addresses.
The isp is Virgin Media.

How can I get the PC and the laptop to have seperate e-mails working?
i.e. get the laptop to receive e-mails on the same ip (internet protocols).

Thanks.

p.s. I Have Norton 360 installed but the problem occured BEFORE I installed
it.
p.s.s. There is NO ERROR Message! (I sent an e-mail to my father's PC and
my mother's laptop received it!)
 
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M

mac

maforduk said:
Hi,
I have set up a wireless router from my step-father's PC to my mothers
laptop.
The internet is working, but when setting up the e-mails, I can only send
them but can't receive them from my mother's e-mail address.

When setting up, I used the same log-in details that my step father uses
for
his isp (internet service provider) so I think the problem is that their
using the same details to send and receive even though they are different
e-mail addresses.
The isp is Virgin Media.

How can I get the PC and the laptop to have seperate e-mails working?
i.e. get the laptop to receive e-mails on the same ip (internet
protocols).

Thanks.

p.s. I Have Norton 360 installed but the problem occured BEFORE I
installed
it.
p.s.s. There is NO ERROR Message! (I sent an e-mail to my father's PC and
my mother's laptop received it!)

You need to set *Both* machines to leave a copy of each message on the
Server, otherwise the first PC to poll for messages clears the server and
the 2nd PC gets nothing.

Tools>accounts>mail>select account>properties>advanced tab. Set a reasonable
number of days for the server to retain a copy (14), and on one of the
machines only, set it to 'remove from server after (14) days', or they will
have mail box full errors eventually?
HTH?
 
G

Guest

Thanks, I have set this already on the laptop, but didn't think I needed to
do it with the PC also.
Does this mean that the PC can read the laptop e-mails and vice versa
though, even though their different e-mail addresses?
 
M

mac

maforduk said:
Thanks, I have set this already on the laptop, but didn't think I needed
to
do it with the PC also.
Does this mean that the PC can read the laptop e-mails and vice versa
though, even though their different e-mail addresses?

If they are 'Child' accounts of the same account (e-mail address removed) and
(e-mail address removed) they will go to the same mailbox, both machines will
access that mailbox.

If I am reading you incorrectly please get back.
 
G

Guest

That is right, but they both want their SEPERATE e-mail address's with
seperate inbox's.
 
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M

mac

maforduk said:
That is right, but they both want their SEPERATE e-mail address's with
seperate inbox's.

Set one of them up with a gmail account?
https://www.google.com/accounts/New...19ddb94245a768a2ef20eb1d1c06daf7b&type=2&gd=1


Set up your gmail account according to the settings provided by them,
especially the port numbers!!
The links describe setup for Outlook Express, Windows mail setup is exactly
the same.
Check your settings as per:
http://mail.google.com/support/bin/answer.py?answer=13276
http://mail.google.com/support/bin/answer.py?answer=13273
 
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