In jamesskelly had this to say:
My reply is at the bottom of your sent message:
every time i start my computer windows installer appears followed bya
window containing the words installing norton antivirus 2005. after
a few seconds another window appears telling me that help does not
support norton anti virus 2005 so must uninstall and reinstall. i
have norton internet security 2005 which works perfectly well. how
can i get rid of this during the start up procedure. any help very
much appreciated
For starters... You're using a forum to access this and this is a newsgroup.
The forum is leeching posts from Usenet in an effort to make themselves look
more capable then they are and to show you ads. You really would be better
off having your browser pointed at the Microsoft groups that they're
leeching posts from or, even better, using an newsgroup client to access
this.
Access MS Newsgroups:
http://kgiii.info/windows/all/general/msnewsgroups.html
Symantec is evil... Your best bet would be to uninstall it completely.
How to resolve Common "Windows Installer" Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194
Those links should get you started but, really, you'll do better
uninstalling the Symantec stuff I suspect and getting something free.
Malware Cleaners and Repair:
http://kgiii.info/windows/all/general/malwarefix.html
--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/
"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes