windows installer

[mmckee]

i am trying to install a new program on my machine and
keep getting this error.

the windows installer service could not be accessed. you
are either running in safe mode or you need to reinstall
the windows installer.

i did reload the windows installer, but it said i already
have this running on my machine. i am not in safe mode.
what do i do?

 

[Torgeir Bakken (MVP)]

i am trying to install a new program on my machine and
keep getting this error.

the windows installer service could not be accessed. you
are either running in safe mode or you need to reinstall
the windows installer.

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674