Windows Installer

[Marc Lehman]

The pc is running win2k sp4.
When I try to install a program windows gives me this
error message "The windows installer service could not be
accessed. This can occur if you are running windows in
safe mode,or if the Windows installer is not correctly
installed. Contact your support personnel for assistance"

I downloaded a new Windows installer when I tried to
install it I got the message " The Windows installer is
all ready installed" Short of formatting the hd what can
be done to correct this.

Thanks

 

[Torgeir Bakken (MVP)]

The pc is running win2k sp4.
When I try to install a program windows gives me this
error message "The windows installer service could not be
accessed. This can occur if you are running windows in
safe mode,or if the Windows installer is not correctly
installed. Contact your support personnel for assistance"

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four steps in the URL above, also try
this from Start/Run:

msiexec /regserver

If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674