Windows Installer Problem

[Guest]

I am running XP pro Service Pack 2 on Dell machines in a Corporate
Environment. The problem I'm having is with the windows installer; it seems
if you don't run the commands:
msiexec /unregister
msiexec /regserver

you can not install anything. This mainly happens after the windows updates
take place. Although this is a solution to the problem, it is not a fix.
What I have done is created a bat file which runs when the user logs on to
control the problem.

Does anyone know a permanent solution to this or perhaps can shed some light
as to why this is happening?

 

[Guest]

Hi

I am having the same problem in the corporate environment.
What did you put in the bat file?????

 

[Guest]

msiexec /unregister


msiexec /regserver

If you run this in a bat file before you install anything it will work. I
have it scheduled to run when the user logs on. Good Luck.

 

[Guest]

unfortunately it doesnt work on this particular laptop.

I received the laptop with office 2003 pre installed.
When I installed any other software, I received the following message

'The Windows Installer Service could not be accessed. This can occur if you
are running Windows in Safe Mode (n/a) or if the windows installer is not
correctly installed. Contact your support personnel for assistance'
I am the support personnel ;-)
I have even formatted and reinstalled and still the same message.

any ideas

 

[Guest]

Give me a few to think about this and I'll get back to you.....

 

[Guest]

Try this.

1719
The Windows Installer Service could not be accessed. This can occur if you
are running Windows in safe mode, or if the Windows Installer is not
correctly installed. Contact your support personnel for assistance.

Description
Theoretically that error is an RPC error (RPC_E_SERVERFAULT). There are
several problems that can cause this error message.

Maybe the Windows Installer service is disabled on the machine. From the
Start menu select Run and type "services.msc". Double-click on the service
named "Windows Installer". Check the value in the 'Startup type:' field. If
it's currently set to "Disabled", then this is the problem. Change it by
selecting "Manual" from the drop-down box.

Please see also the following articles in the Microsoft knowledge base:

315346: Error 1719. The Windows Installer Service Could Not Be Accessed"
Error Message When You Add or Remove Program
315353: "The Windows Installer Service Could Not Be Accessed" Error Message
When You Install Microsoft Plus! for Windows XP
324906: Cannot Start an Office Program After You Install Service Pack 3
(SP3) for Windows 2000
Extending the steps in article 315353 you can try the following:

net start msiserver (may already be running, but see if there are errors)
net stop msiserver (check for errors) Then do the regserver bit again, and
try the above again to see if you get the errors.
All else fails, try a reboot.
On Windows NT/2000/XP or above: Make sure that SYSTEM has full privileges to
the root of the boot partition (and to System32). To do this, right click the
boot drive (typically C and select Properties > Security. If SYSTEM is not
listed with Full control, click > Add > SYSTEM > Full control > Allow.