Windows hangs/freezes/stops/crashes when it is shutting down

[Joseph]

Hi,
I am having problems when I shutdown windows, it doesn't shutdown. I have to
hold down the poewr buttin because I get fed up and ive even left it over an
hour and it doesn't work. Please can someone help as it is really annoying
and it is bad for the computer when you hold-down the power button or switch
it off from the mains.

Thanks,
Joseph

 

[Leonard Grey]

No details about your system to provide? No recent changes to software
and/or hardware? No information from Event Viewer? Try this generic
troubleshooting information:

"Windows XP Shutdown & Restart Troubleshooting"
http://www.aumha.org/win5/a/shtdwnxp.php

"Advanced troubleshooting for shutdown problems in Windows XP"
http://support.microsoft.com/kb/308029

"Troubleshooting Windows XP Shutdown Issues"
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

More help from a web search--use the following as your search term:

troubleshoot windows xp shutdown problems

 

[Gerry]

Joseph


Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m




Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~