Windows Fax Service & HP All In One K80


G

Guest

HELP--Did I do wrong ? Purchased a HP K80 (all in one) and followed there set-up. I am connected via USB. Went to printers/fax and added fax, (not in HP set-up) not knowing the outcome. Sent and received faxes fine, printed, scaned & copied fine. Did all from PC and HP K80, all was well. Then while working on PC a call came in, and here starts the problem--Fax Service picked up the call (voice call), this happened every time the phone rang. I have all connected to one phone line (HP set-up). NOW--Did I do wrong ?--I went to add/remove Windows programs and "unchecked" fax service, this stoped the phone answering problem. Sending a fax from the HP K80 or the PC's HP software is O.K., haven't yet had a fax sent to me, but I think it will be O.K. also. One other note my PC modem has a fax send/receive function. Does "unchecking" fax service disable that modem function ? I would think so. THANKS for any help anyone can give me. :
 
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V

Victor D.

XP Fax does not have distinctive ring. It will answer all calls.
Unchecking XP Fax service does not disable modem. It only uninstalls Fax
service...

Chetski said:
HELP--Did I do wrong ? Purchased a HP K80 (all in one) and followed there
set-up. I am connected via USB. Went to printers/fax and added fax, (not in
HP set-up) not knowing the outcome. Sent and received faxes fine, printed,
scaned & copied fine. Did all from PC and HP K80, all was well. Then while
working on PC a call came in, and here starts the problem--Fax Service
picked up the call (voice call), this happened every time the phone rang. I
have all connected to one phone line (HP set-up). NOW--Did I do wrong ?--I
went to add/remove Windows programs and "unchecked" fax service, this stoped
the phone answering problem. Sending a fax from the HP K80 or the PC's HP
software is O.K., haven't yet had a fax sent to me, but I think it will be
O.K. also. One other note my PC modem has a fax send/receive function. Does
"unchecking" fax service disable that modem function ? I would think so.
THANKS for any help anyone can give me. :)
 
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H

Hal Hostetler [MVP DTS]

These third party hardware devices can provide a work-around to the lack of
Distinctive Ring support:

http://www.youcansave.com/switchboard.html
Emerson Switchboard
http://www.command-comm.com/phone_line_products.html
ComSwitch®

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

Chetski said:
HELP--Did I do wrong ? Purchased a HP K80 (all in one) and followed there
set-up. I am connected via USB. Went to printers/fax and added fax, (not in
HP set-up) not knowing the outcome. Sent and received faxes fine, printed,
scaned & copied fine. Did all from PC and HP K80, all was well. Then while
working on PC a call came in, and here starts the problem--Fax Service
picked up the call (voice call), this happened every time the phone rang. I
have all connected to one phone line (HP set-up). NOW--Did I do wrong ?--I
went to add/remove Windows programs and "unchecked" fax service, this stoped
the phone answering problem. Sending a fax from the HP K80 or the PC's HP
software is O.K., haven't yet had a fax sent to me, but I think it will be
O.K. also. One other note my PC modem has a fax send/receive function. Does
"unchecking" fax service disable that modem function ? I would think so.
THANKS for any help anyone can give me. :)
 

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