windows explorer message

[Rachel]

whenever i start up my pc, a windows explorer message
pops up that reads, "windows explorer has encountered a
problem and needs to close. we are sorry for the
inconvenience." this happens every single time i start up
and i dont know why its doing this. i tried
troubleshooting but windows cant find anything wrong.
please help.

 

[Malke]

whenever i start up my pc, a windows explorer message
pops up that reads, "windows explorer has encountered a
problem and needs to close. we are sorry for the
inconvenience." this happens every single time i start up
and i dont know why its doing this. i tried
troubleshooting but windows cant find anything wrong.
please help.

I'd love to help, but without knowing something about your computer, if
the problem always existed (and if not, what changed), and what "tried
troubleshooting" actually entailed, I can't give you a specific answer.
Here are some generic troubleshooting steps:

1) scan with current antivirus ("current" means a version not earlier
than 2002 but using updated virus definitions); 2) remove spyware with
Spybot Search & Destroy (www.safer-networking.org) and Ad-aware
(www.lavasoftusa.com). These programs are free, so use them both since
they complement each other. You may also want to run the latest
CWShredder from http://www.spywareinfo.com/~merijn/index.html. Always
read the instructions before running a spyware removal tool. Be sure to
update these programs before running, and it is a good idea to do
virus/spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from starting
with Windows - see www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info - 5) look in
Event Viewer for clues; 6) make sure you've visited Windows Update and
applied all security patches.

After you've done the above, if you want more help then repost. Please
be sure to fill in the details as requested and tell us what you've
already done.

Malke

 

[MooGooGaiPan]

Try this site:
http://www.annoyances.org/exec/forum/winxp/1083814954

Good Luck !

I'm not an MVP
I am an MCSE + I
But mostly I'm a GOB (good ole boy)
MGGP

 

[Alex Nichol]

whenever i start up my pc, a windows explorer message
pops up that reads, "windows explorer has encountered a
problem and needs to close. we are sorry for the
inconvenience." this happens every single time i start up
and i dont know why its doing this.

It smells of something being loaded at start which gets passed to
explorer and is giving that indigestion.

Start - Run - MSConfig.exe and look on the Startup page. Look for any
line where the 'Command' contains some folder that has a weird character
in it, or does not correspond to a genuine one on the machine.
(C:\PROGRA~1\ is allowed - it's another name for Program Files).

If you find such a thing uncheck the box on its line, exit reboot and
see if this has done the trick

When you reboot there will be a message about 'System Configuration'.
Check the 'Do not show again' box and exit