Windows explorer keeps crashing, over and over again!

G

Guest

I recently got windows vista after building a very fast rig that on the
rating system gets 5.9 :)

However about 20% of the times I right click and about 50% of the times I
try to delete stuff windows explorer crashes. And I get the error message:
"Windows Explorer has stopped working" with the optings check online and
restart the program or just restart the progam. Check online goes into the
checking online thing but does nothing (have previously waited over 30mins)
and restart it closes explorer and reopens it bull all the windows I had open
are gone :(.

Somepeople say this is incompatability or a virus, neither avg or windows
defender could find a virus and below is a link to a list of all my software
installed.
http://img352.imageshack.us/my.php?image=filesqk7.jpg

Please help!

Ps. All software I installed was mostly on the day I installed vista and the
errors started happening so don't say just go through and remove them one by
one as I have no idea wich one I installed first.
Pss. this is a fully custom built pc and has no brand like Dell or Gateway
 
M

mikeyhsd

sorry cannot read the picture.
is there anything common during the failure. like same folder. same file types. number of files at a time.
these kinds of data would most likely be very helpful in trying to pin point the failure.

have you checked the logs that vista keeps.
Event Logs.
Problem Reports and Solutions
Reliability and Performance





(e-mail address removed)



I recently got windows vista after building a very fast rig that on the
rating system gets 5.9 :)

However about 20% of the times I right click and about 50% of the times I
try to delete stuff windows explorer crashes. And I get the error message:
"Windows Explorer has stopped working" with the optings check online and
restart the program or just restart the progam. Check online goes into the
checking online thing but does nothing (have previously waited over 30mins)
and restart it closes explorer and reopens it bull all the windows I had open
are gone :(.

Somepeople say this is incompatability or a virus, neither avg or windows
defender could find a virus and below is a link to a list of all my software
installed.
http://img352.imageshack.us/my.php?image=filesqk7.jpg

Please help!

Ps. All software I installed was mostly on the day I installed vista and the
errors started happening so don't say just go through and remove them one by
one as I have no idea wich one I installed first.
Pss. this is a fully custom built pc and has no brand like Dell or Gateway
 
D

dean-dean

Many times the "Windows Explorer Has Stopped Working" error, especially when
browsing folders, is due to a 3rd party entry added to the right-click
context menu of Windows Explorer, and it isn't working out too well,
registry-wise. Is there a program that you've installed that has added an
item to your context menu when you right-click folders or files? If so,
check that Program's Options/ Preferences/Properties to see to see if that
shell extension can be turned off. Otherwise, I would uninstall the
program, or ask for help on how to find the particular context menu entry in
the registry, so that you can delete it.
 
M

mikeyhsd

you might check the microsoft knowledge base for explorers with ntdll.dll.
checking google for
ntdll.dll
there appear to be others with same problem.
might review the results with google.



(e-mail address removed)



It just seems to be random errors, no links between them
Print Scr's of what you asked for:
Reliability: http://img460.imageshack.us/img460/4536/reliabilityai6.jpg
Problems: http://img461.imageshack.us/my.php?image=problemsvp2.jpg
Event Viewer: http://img371.imageshack.us/img371/7564/eventviewercz8.jpg
Programs: http://img461.imageshack.us/img461/3207/filesys9.jpg

Hope you can still help!
 
G

Guest

This maybe the problem (winrar and microsft groove) trying to find a option
to didable them.

Thanks for you help,

@mikeyhsd

Looking in google now
 
G

Guest

Of course I have firefox, have had it ever since I used windows.
How would this help anyway?
 
G

Guest

I have disaled winrar and groove showing in the shell but it atil keeps
crashing.
@mikeyhsd: ntdll.dll is a very common error but from what I found noone
knows why it occurs. It also occurs in xp

Any more idead gladfully welcomed.
 
J

John Barnes

I had that problem when I upgraded over XP. No joy. Finally just installed
'custom' and have had maybe 1 occurrence a month for the last 6 months.
 
G

Guest

I also went over xp but now I have fully organised my pc for vista i really
dont want to do it all again. Can someone send me their dll I think mine may
becorrupt or something.
 
J

John Barnes

Go to start/all programs/accessories. Right click on command prompt and
select 'run as administrator' type sfc /scannow
See if you find any bad files. If you only want a fast check of the one
file, do a sfc ? and follow the format displayed.
 
D

dean-dean

What is the file association for your .zip files? That is, when you
double-click one, does it open in Explorer, or WinRar? I'm thinking that
since Windows Explorer tries to anticipate the contents of folders and your
next move, so to speak, it might be crashing when it doesn't "understand"
the nature of the file, or thinks it should, but can't. Does it crash
noticeably more when you are navigating a folder with certain file types?
That is, opening a folder containing a lot of .zip files, for example?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top