crashing explorer

[ashokvikram]

recently i am experiencing a problem with windows explorer

the explorer crashing during windows startup.i am using a program

named crashdoctor it shows up a screen in the below url

[/code]http://img33.imageshack.us/my.php?image=snap37yh.jpg[/code]

i tried everthing nothing helped.even i un installed the program
crashdoctor

but when i uninstalled it and restarted windows, windows showed a
message

data execution prevention, windows closed the program to protect
windows

so i checked the dataexecution as my processor is amd 64

and only essential windows program is checked i don't know what is the
problem .


please help

 

[Gerry Cornell]

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for the time the error occurs and post copies.

What language version of Windows XP are you using?

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[ashokvikram]

Thanks for your response i will try to post error id in the event Event
Viewer followed by the

log.

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for the time the error occurs and post copies.

What language version of Windows XP are you using?

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

recently i am experiencing a problem with windows explorer

the explorer crashing during windows startup.i am using a program

named crashdoctor it shows up a screen in the below url

[/code]http://img33.imageshack.us/my.php?image=snap37yh.jpg[/code]

i tried everthing nothing helped.even i un installed the program
crashdoctor

but when i uninstalled it and restarted windows, windows showed a
message

data execution prevention, windows closed the program to protect
windows

so i checked the dataexecution as my processor is amd 64

and only essential windows program is checked i don't know what is the
problem .


please help

 

[ashokvikram]

these are the logs after windows explorer crash during startup
1)
Event Type: Information
Event Source: Ci
Event Category: CI Service
Event ID: 4138
Date: 1/17/2006
Time: 4:45:33 PM
User: N/A
Computer:
Description:
Content index corruption detected in component CI-RcovStorageObj1 in
catalog c:\system volume information\catalog.wci. Stack trace is
0x7DA321C8
0x7DA3C61C
0x7DA33593
0x7DA7F0A9
0x7DA7F1D8
0x7DA7633C
0x7DA76F63
0x7DA77345
0x7DA314A8
0x7C80B50B



2) Event Type: Information
Event Source: Ci
Event Category: CI Service
Event ID: 4137
Date: 1/17/2006
Time: 4:45:24 PM
User: N/A
Computer:
Description:
CI has started for catalog c:\system volume information\catalog.wci.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

3)Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 1/17/2006
Time: 4:44:35 PM
User: N/A
Computer: GURUVAYOOR
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


4)Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/17/2006
Time: 4:36:50 PM
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Windows saved user GURUVAYOOR\HP_Owner registry while an application or
service was still using the registry during log off. The memory used by
the user's registry has not been freed. The registry will be unloaded
when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.





I think the 3rd log created because of crash doctor i clicked the
terminate button on

crash doctor

 

[Gerry Cornell]

For Event ID: 1517 download and install the User
Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

For Event ID:4138
INF: Installing SQL Server 2000 Service Pack 3
Rebuilds All Full-Text Catalogs
http://support.microsoft.com/kb/327217/en-us

I am not sure about Event ID: 1002. Did you check
the Application log? Are there any reports earlier in
the boot process?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[ashokvikram]

thanks for your help