Windows doesn't load device driver

[robh]

My laptop now does not read or recognise CDs/DVDs. In the Device Manager the
following device has a question mark: TSST corp CD/DVDW TSL532U. This error
message is shown: "Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)" If I uninstall and
reinstall it, I get a message saying it has not installed properly. I have
googled this and it seems it is an error others have had, but I can find no
proper solution. One site tells me to delete two registry values, which I
tried, but then iTunes didn't work! So I did a system restore and am back to
square one. Can anybody help please?

 

[Ole-Bjørn Olsen]

I’m having the exact same problem, and have posted a new post about it here
- http://www.microsoft.com/communitie...eral&mid=89d7b41c-68d9-41cf-a150-7065a5a2ce86
(Hope the link is correct)
I will be checking out your thread to see if anybody can find a solution for
you.

I have none at the moment, but maybe you would understand your problem
better if you looked over my thread. Could be the same thing : )