Problem with device driver

[Marty]

OS=XP/SP2 up-to-date. Device Manager reports the CD-RW CDR-7S52, Driver
5.1.2535.0, is working properly, but when I try to use it a blue screen
appears and the computer must be shut down. On reboot a message says the
system has recovered from a serious error. Microsoft error reporting responds
that the problem was caused by a device driver. The Windows Hardware Update
Wizard, searching Windows Update, finds no better match than the driver being
used. Windows has never failed to start with the device connected. Anyone
have a solution?

 

[R. McCarty]

It may not be the base Optical driver but one that is applied by
your burning software ( such as Easy CD or Nero ). Usually it
is considered an Upper or Lower Filter driver. It allows the
burning application to "hook" into system calls related to making
a CD or DVD recordable disk. Most times you can open the
details box for the device, Driver (TAB), Driver Details (button)
and examine the list to locate any 3rd-party or non-Microsoft
drivers used for your device. ( Will appear in the provider list ).

 

[Unknown]

Check with the manufacturer of the CD for an updated driver or a copy of the
current driver.

 

[Marty]

R. McCarty: There are two drivers involved provided by Nero AG. I'll check
and see if there are updates for those. If not, perhaps I can download the
and overwrite with the same ones to see if that solves the problem. Thanks
for the direction.

 

[Marty]

Thanks. I'll do that, too.

Check with the manufacturer of the CD for an updated driver or a copy of the
current driver.

 

[R. McCarty]

You're Welcome - Good Luck with it.

R. McCarty: There are two drivers involved provided by Nero AG. I'll check
and see if there are updates for those. If not, perhaps I can download the
and overwrite with the same ones to see if that solves the problem. Thanks
for the direction.