windows cant open file

[LOLL]

I sent an email with an attachment to my friend. She got the email but could
not open the attached word 2007 document. She gets a message saying - windows
cannot open the file because it needs to know the program that created it.
Any ideas?

 

[Bruce Hagen]

Perhaps she doesn't have Word? What e-mail client so you use? What e-mail
client does your friend use? Can you publish the Word document to PDF?

 

[John Inzer]

I sent an email with an attachment to my friend. She got the email
but could not open the attached word 2007 document. She gets a
message saying - windows cannot open the file because it needs to
know the program that created it. Any ideas?

==================================
Does your friend have Word 2007 installed?

Maybe the following viewer would be useful:

MS Word 2007 Viewer:
http://tinyurl.com/2c3xsk
or...
http://www.microsoft.com/downloads/...88-7CFA-457A-9AEC-F4F827F20CAC&DisplayLang=en

--


John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Ken Blake, MVP]

I sent an email with an attachment to my friend. She got the email but could
not open the attached word 2007 document. She gets a message saying - windows
cannot open the file because it needs to know the program that created it.
Any ideas?

Yes. It's highly likely that she doesn't have Word 2007 installed, and
her computer therefore has no idea what to do with .docx files.

If that's the case, she can install a free Microsoft viewer for the
file, or if she has an older version of Word, she can install free
software that permits opening .docx files in her older version. But
it's very difficult to be more specific until you tell us what her
situation is.

 

[LOLL]

How do I publish the word doc to PDF?

Perhaps she doesn't have Word? What e-mail client so you use? What e-mail
client does your friend use? Can you publish the Word document to PDF?
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

 

[Bruce Hagen]

You don't, the sender does. Or get the Word Viewer mentioned by others.

 

[DDW]

You don't, the sender does. Or get the Word Viewer mentioned by others.

I'm afraid you need to explain yourself. ANY Word doc can be
converted by its creator to a PDF document by "printing" it to a PDF
file using a PDF printer such as PrimoPDF, or BullZIP.

This is a common function performed daily by many a person.

--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

DDW

 

[Bruce Hagen]

I'm sorry. You are the sender. Does your version let you save a document as
a PDF> 2007 does, but I am not sure about earlier versions.

 

[DDW]

I'm sorry. You are the sender. Does your version let you save a document as
a PDF> 2007 does, but I am not sure about earlier versions.

They ALL do: it's a printing function. Choose Print, and select a
PDF printer. I also believe that there is an MS add-on for all
versions earlier than 2007 which allows Save As.

DDW

 

[DDW]

They ALL do: it's a printing function. Choose Print, and select a
PDF printer. I also believe that there is an MS add-on for all
versions earlier than 2007 which allows Save As.

And here it is:

http://www.microsoft.com/downloads/...3C-6D89-4F15-991B-63B07BA5F2E5&displaylang=en

DDW

 

[Bruce Chambers]

I sent an email with an attachment to my friend. She got the email but could
not open the attached word 2007 document. She gets a message saying - windows
cannot open the file because it needs to know the program that created it.
Any ideas?

Advise your friend to install either Word, or another application that
can read Word files.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[DDW]

Advise your friend to install either Word, or another application that
can read Word files.

Or save the work in an earlier - 2003 or earlier - format.

DDW

 

[Jim]

http://www.pdf995.com/

How do I publish the word doc to PDF?

 

[Ken Blake, MVP]

ANY Word doc can be
converted by its creator

Or by anyone who opens it in Word.

to a PDF document by "printing" it to a PDF
file using a PDF printer such as PrimoPDF, or BullZIP.

In Word 2007, no PDF printer is required. You can create a pdf file
using abilities built into Word 2007, in Save as.

 

[DDW]

Or by anyone who opens it in Word.




In Word 2007, no PDF printer is required. You can create a pdf file
using abilities built into Word 2007, in Save as.

Why not read all the posts before replying?

OH... and if you hadn't edited out what I replied to, my reply would
have made more sense to anyone viewing this.

DDW

 

[Frank-FL]

I sent an email with an attachment to my friend. She got
the email but could
not open the attached word 2007 document. She gets a
message saying - windows
cannot open the file because it needs to know the program
that created it.
Any ideas?

Word 2007 uses a .docx extension. I eliminated this problem
by going into Word options and set the default save to Word
2000-2003 *.doc.