Windows 2k printer spooler

[Guest]

I just started a new job working on the helpdesk. I have notice that on some
computers (win2k) with sp4 and all updates applied, every so often I get
calls to the helpdesk that a user's printers have disappeared. I check the
printer spooler service and it's stopped. It's set to auto start. So what
could possibly be causing the printer spooler to stop inadvertantly like
that. It seems very sporadic. Please advise.

 

[Dave Patrick]

As always check Event Viewer for errors.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I just started a new job working on the helpdesk. I have notice that on
some
| computers (win2k) with sp4 and all updates applied, every so often I get
| calls to the helpdesk that a user's printers have disappeared. I check
the
| printer spooler service and it's stopped. It's set to auto start. So
what
| could possibly be causing the printer spooler to stop inadvertantly like
| that. It seems very sporadic. Please advise.
| --
| Patrick Shapard

 

[Andrei Ungureanu]

try replacing printer drivers