Print spooler hosed after SP4

N

no1

After applying SP4 to a print server the Print Spooler
service has not been functional even though it does start
up. Tried uninstalling SP4. Reapplied SP3 and then
SP4. Still not functional but now at least the I can
access the Printers folder without having to stop & start
the spooler service.

Printers says ready, but on attempting to print a test
page I get a message that it was unable to create the
print job.

Anyone have any ideas on how I can get it functional
again? Is there some known issue out there that I have
yet to find?
 
S

Steve Parry [MVP]

In
no1 said:
After applying SP4 to a print server the Print Spooler
service has not been functional even though it does start
up. Tried uninstalling SP4. Reapplied SP3 and then
SP4. Still not functional but now at least the I can
access the Printers folder without having to stop & start
the spooler service.

Printers says ready, but on attempting to print a test
page I get a message that it was unable to create the
print job.

Anyone have any ideas on how I can get it functional
again? Is there some known issue out there that I have
yet to find?


Try creating a new print spool file/location

Create a folder in say in C:\ called spooler

So you'll then have C:\spooler

Open your Printers Folder

File
Server Properties
Advanced tab
Edit the spooler folder location to C:\spooler
(or whatever/wherever you created previously)

Click OK

Stop and restart the spooler service

Hope that helps

If it does try going to the location that the spooler was at orginally,
typically:

C:\WINNT\System32\spool\PRINTERS

and delete any contents then point the spooler location back to here.
Assuming you want it back to default setting?
 

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