Windows 2000 wont see my cd drives

[Tony Williams]

I have two cd drives which are listed as D and E. However in My Computer
they are listed as Compact Disc for both name and Type. If I put a cdrom in
either of them and try and access the cdrom I get a message that says Insert
disc and autorun doesn't work with installation discs. However if I start up
in Safe mode My Computer lists them by the correct name as CD -RW and the
type as CD Drive and I can access the files on the cdrom. What is happening
why can't Windows see them in Normal mode and let me open the files or
instal programs.
Anyone any ideas?
Thanks
Tony

 

[Bob I]

Adaptec is not the only software creating this problem

Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;270008

 

[Tony Williams]

Thanks a lot Bob I'll try that
Tony

Adaptec is not the only software creating this problem

Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;270008