Windows 2000 setup

[Bill]

A friend of mine tried to upgrade from Windows 98SE to
Windows 2000 Pro. She asked for help because the setup
is in an endless loop. It gets to the final screen to
update hardware devices and then restarts from the
beginning. This continued for three days until we pulled
the plug. Any suggestions?

 

[Bruce Chambers]

Greetings --

Had you made sure that your PC's hardware components were capable
of supporting Win2K? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Hardware Compatibility
List: (http://www.microsoft.com/hcl/default.asp)

You should have, before proceeding, taken a few minutes to ensure
that there were Win2K device drivers available for all of the
machine's components. There may not have been, if the PC had been
specifically designed for Win98/Me. Also bear in mind that PCs
designed for and sold with Win9x very often do not meet Win2K's much
more stringent hardware quality requirements. Win2K is quite
sensitive to borderline defective hardware (particularly motherboards,
RAM and hard drives) that will still support Win9x.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH