Windows 2000 pro cant print

[Guest]

I have a win2k SP4 machine that has stopped printing to any remote printer on
the network. It will print a windows test page directly from the printer and
will print a test dump from a dos prompt. However it wont print from any app
such as notepad, word etc..
Tried reloading printer drivers, no joy.
Any ideas from the Gurus ?

 

[Steve Parry [MVP]]

I have a win2k SP4 machine that has stopped printing to any remote
printer on
the network. It will print a windows test page directly from the
printer and
will print a test dump from a dos prompt. However it wont print from
any app
such as notepad, word etc..
Tried reloading printer drivers, no joy.
Any ideas from the Gurus ?

Is the Spooler Service running?

to check goto
Start
Run
type
services.msc
click OK
<Services window opens>
navigate to Print Spooler
check that it's set to Automatic and it is showing as started

Also is this machine still working on the network? ie can you attach to
network shares/ping other devices? It may be that it's lost its
connection perhaps?

 

[Guest]

Thanks for response.
Can ping all other network servers. So no network issues.
Checked print spooler, its running fine, stopped/restarted it anyway. after
installing printer it can do a windows test page to the network shared
printer.
Mapped Lpt1 to shared printer and did a (dir >lpt1), it printed fine. tried
from notepad returned 'file not found' . Tried Wordpad , no error returned,
but wont print. Installed Office 2k, Word gives general printing error. Can't
do a win2k reinstall easily as it is a remote site and also is running 3rd
party app, so will need thier techie to go to site as well. (big callout
fees...)
Other ideas perhaps?

 

[ianw1974]

I have a win2k SP4 machine that has stopped printing to any
remote printer on
the network. It will print a windows test page directly from
the printer and
will print a test dump from a dos prompt. However it wont
print from any app
such as notepad, word etc..
Tried reloading printer drivers, no joy.
Any ideas from the Gurus ?

Does the event log post back any errors when you try and do this?

 

[ianw1974]

Thanks for response.
Can ping all other network servers. So no network issues.
Checked print spooler, its running fine, stopped/restarted it
anyway. after
installing printer it can do a windows test page to the
network shared
printer.
Mapped Lpt1 to shared printer and did a (dir >lpt1), it
printed fine. tried
from notepad returned 'file not found' . Tried Wordpad , no
error returned,
but wont print. Installed Office 2k, Word gives general
printing error. Can't
do a win2k reinstall easily as it is a remote site and also is
running 3rd
party app, so will need thier techie to go to site as well.
(big callout
fees...)
Other ideas perhaps?


&nbsp;> >I have a win2k SP4 machine that has stopped printing
to any remote
&nbsp;> >printer on
&nbsp;> > the network. It will print a windows test page
directly from the
&nbsp;> > printer and
&nbsp;> > will print a test dump from a dos prompt. However it
wont print from
&nbsp;> > any app
&nbsp;> > such as notepad, word etc..
&nbsp;> > Tried reloading printer drivers, no joy.
&nbsp;> > Any ideas from the Gurus ?

You shouldn’t normally need to assign to LPT1 unless a program
specifically is coded to use this. Used to be DOS apps that worked
this way.

How did you create the port for printing? Did you choose local port,
or network printer?

 

[Guest]

Hi,
Mapping the lpt port was more of a test than anything else. It didnt prove
anything I guess apart from the fact that you can do a dump from Dos. Didn't
help to get Windows apps printing
Ok, I checked the event logs when I tried printing and no errors showed up.

 

[ianw1974]

Hi,
Mapping the lpt port was more of a test than anything else. It
didnt prove
anything I guess apart from the fact that you can do a dump
from Dos. Didn't
help to get Windows apps printing
Ok, I checked the event logs when I tried printing and no
errors showed up.


&nbsp;> > I have a win2k SP4 machine that has stopped
printing to any
&nbsp;> > remote printer on
&nbsp;> > the network. It will print a windows test page
directly from
&nbsp;> > the printer and
&nbsp;> > will print a test dump from a dos prompt. However
it wont
&nbsp;> > print from any app
&nbsp;> > such as notepad, word etc..
&nbsp;> > Tried reloading printer drivers, no joy.
&nbsp;> > Any ideas from the Gurus ?

How did you create the port? As a local, or network one?