Windows 2000 crashes

[Guest]

Hi all,

My windows 2000 OS crashes every 5 mins. I looked in the
event log viewer for any error message and the following
error message was found:
1) Related to IRPStackSize error...but I fixed the error
by changing the value to 11 (decimal). Previously it was
at 6 (decimal)

Right now there are no error messages in the event log
viewer but still system crashes every 5 mins. Your help
will be greatly appreciated.

Thanks,

Regards,

Shambav.

 

[cigam]

Hi

The best thing to do initially with crashes that you can't see events for is
to analyse the crash dump. Here is a snippet which I sent in another post
which might help you:

---- snip ----

The best thing to do is to cause the crash and capture the memory.dmp file
(which will be placed into your windows directory) and open this up with a
kernel debugger such as WinDbg.

You can download the Microsoft debugging tools from
http://www.microsoft.com/whdc/ddk/debugging

You will also need the symbol files to do this, and the easiest way is to
use the Microsoft on-demand symbol server (read the debugger documentation
on obtaining symbols).

Once you have opened up your crash dump, in the command line of WinDbg use
the !analyze -v command which will possibly tell you which driver is causing
you problems, if it does, then remove this driver. However if it doesn't
you will have to look deeper into debugging which is far beyond explanation
in a quick reply.

---- snip ----

--
Regards

J.

NB: please reply to the group and help others