Hello,
Thank you for using newsgroup!
From your post, I suggest you try the following steps:
Step 1: Remove all current Video Codecs:
=============
1. Click Start, go to Run, type in "DEVMGMT.MSC" and press Enter.
2. Expand "Sound, video and game controllers".
3. Double click "Video Codecs".
4. Click on the Properties tab.
5. Remove all codecs there by selecting them one by one and clicking on
"Remove".
Note: there will be warning information, please click "Yes" to confirm it.
6. Click OK.
After removing all codecs, please restart the computer.
Step 2: Reinstall all default Video Codecs
=============
1. Click Start, click Run, input "HDWWIZ.CPL" (without quotation marks) and
press Enter.
2. In the Add Hardware Wizard, click Next.
3. Click to select "Yes, I have already connected the hardware", and then
click Next.
4. Drop down the scroll bar and click to select "Add a new hardware", and
then click Next.
5. Click Install the hardware that I manually select from a list, and then
click Next.
6. Choose "Sound, video and game controllers" and click Next.
7. Click "Have Disk" and click Browse, navigate to C:\windows\system32 (I
assume that Windows XP is installed on C:.), click to select $winnnt$.inf,
and then click Open.
8. Click OK, click Continue Anyway.
9. Click Next. Follow the instructions to install the devices.
Step 3: Reinstall the third party Video Codecs
=============
I suggest you try to install the following 3rd codec.
1. Codec Installation Packages for IT Professionals
http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx
2. DivX codec 5.2.1 for Windows
http://www.divx.com/divx/windows/
3. XviD Codec for Windows
http://www.divx-digest.com/software/xvid.html
I have performed lots of search in the internet. I found a great web site
about codes for Windows. Please refer to link below:
http://www.free-codecs.com/
From the web site, you will find common codecs for Windows, and then you
can download and install some of all to test issue again.
Note: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.
All the three steps above will help us to verify if the issue may be caused
by any other Video Codecs. If the problem persists, please try the
following further steps to test the issue:
Step 4. Use Clean Boot to eliminate third party interference
=============
To isolate the influence of additional applications, please boot the system
into a Clean Boot environment to see whether this problem continues:
1. Unplug all the unnecessary devices, with only the keyboard, the mouse
left.
2. Click Start, click Run, type "msconfig" (without the quotation marks) in
the Open box, and then click OK.
3. In the Startup tab, click the "Disable All" button.
4. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
5. Click OK and restart your computer.
310560: How to troubleshoot by using the System Configuration utility in
Windows XP
http://support.microsoft.com/kb/310560
Reference:
============
308012: Resources for troubleshooting DVD problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;308012
Hope the steps help!
Thanks & Regards,
Ken Zhao
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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--------------------
| From: "maeve" <
[email protected]>
| Subject: window media player
| Date: Wed, 30 Aug 2006 10:41:27 +1000
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| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:1561539
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hi, My WMP used to play DVDs but now I only get the sound and the picture
is
| just horizontal lines. I've tried it with a couple of DVDs and it is the
| same. It happened after I downloaded a AVI to DVD program, I deleted it
and
| found my WMA files wouldn't open so I restored to the day before. My
DVDs
| play OK on power DVD. Can someone tell me what now, I think I've done
| something wrong? Thanks
|
|
|
