Win32k.sys error, reinstall XP?

[Guest]

I have had the identical blue screen error message and have had computer in
shop where they told me windows XP needed to be reinstalled due to windows
file contamination. Before I reinstall I'd like to know if this will solve
the win32.sys problem? I have pent 4, 2.53ghz, 1 GB Ram, 2002 XP Home
w/service pack 2

Blue Screen Info:

***Stop: 0x000000BE (0XBF80AC56, 0x10E44021, 0xB902B84C, 0x0000000C)
***Win32k.sys Address
BF80ac56
Base at BF800000
Date Stamp 43446a58

Any Info please................Thank You

 

[Guest]

I have had the identical blue screen error message and have had computer in
shop where they told me windows XP needed to be reinstalled due to windows
file contamination. Before I reinstall I'd like to know if this will solve
the win32.sys problem? I have pent 4, 2.53ghz, 1 GB Ram, 2002 XP Home
w/service pack 2

Blue Screen Info:

***Stop: 0x000000BE (0XBF80AC56, 0x10E44021, 0xB902B84C, 0x0000000C)
***Win32k.sys Address
BF80ac56
Base at BF800000
Date Stamp 43446a58

Any Info please................Thank You

First it could be your Mouse, Keyboard layout, or a multi-users having
multi-clipboard running in the background, also it could be an infection if
you sure the machine clean then Eliminate this option from further
troubleshooting.
Go through these links and hopefully you will find the answer:
"Stop 0x0000008E" error message in Win32k.sys when you use the keyboard to
access a program menu in Windows XP
http://support.microsoft.com/kb/834450

Stop 0x0000001E in Win32k.sys When Using Animated Mouse Pointers
http://support.microsoft.com/kb/278999
Backdoor.NTHack virus
http://support.microsoft.com/kb/294728
An Error Message May Be Displayed When a Xircom Rex 6000 with a USB Cradle
Is Used
http://support.microsoft.com/kb/299371

Note: this doesn't mean your local Tech are at fault as they better than us
to see the machine behaviour and performance on real ground, they could be
spot on or may be not!.
HTH.
Regards,
nass

 

[Guest]

| First it could be your Mouse, Keyboard layout, or a multi-users having
|multi-clipboard running in the background, also it could be an infection if
| you sure the machine clean then Eliminate this option from further
| troubleshooting.
| Go through these links and hopefully you will find the answer:
| "Stop 0x0000008E" error message in Win32k.sys when you use the keyboard |to
| access a program menu in Windows XP
| http://support.microsoft.com/kb/834450
|
| Stop 0x0000001E in Win32k.sys When Using Animated Mouse Pointers
| http://support.microsoft.com/kb/278999
| Backdoor.NTHack virus
| http://support.microsoft.com/kb/294728
| An Error Message May Be Displayed When a Xircom Rex 6000 with a USB |Cradle
| Is Used
| http://support.microsoft.com/kb/299371
|
| Note: this doesn't mean your local Tech are at fault as they better than us
| to see the machine behaviour and performance on real ground, they could be
| spot on or may be not!.
| HTH.
| Regards,
| nass


Adding to the above try to start your computer in Clean Boot by opening the
Run Command and tyep in:
msconfig click [OK]
On the system Configuration Window click on StartUp Tab and uncheck the
unnecessary Programs.
On how to perform clean Boot read this:
http://support.microsoft.com/kb/310353

More scenarios (Q & A) on Win32K.sys:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
HTH.
Let us know.
nass