Win XP Professional authentication problem

[Bill Youngson]

I have my laptop-with windows xp pro . I had a mother
board replaced in this computer , when I reloaded
windows everything works fine except I can't load service
pak SP1 or critical update 811630. I called Microsoft
for help and they said to call authentication ... . The
automated voice asks if I have my activation window is
open.. I don't have a window . and the recording doesn't
offer any other help.. Can someone help me through this
Techno nightmare..

 

[Mike Brearley]

What errors are you receiving when you try to apply the updates?

--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.

Mike Brearley

 

[cimex]

Not sure this helps, but a recent post on a similar subject says:
"Simply reboot into Safe Mode* and follow the on-screen instructions to
activate via telephone."

Bruce Chambers

*Safe mode is entered by tapping the F8 key repeatedly as soon as the LED on
your floppy drive lights up during startup.