win xp pro install error

J

joe

hello , i had recieved a blue screen when the lower menu
said windows starting up. the error read c0000221 unknown
hard error,\systemroot\system32\ntdll.dll. please assist
thank you
 
C

Carey Frisch [MVP]

Follow this installation procedure but make sure the CD is free of
smudges and fingerprints:

The Windows XP CD is bootable and contains all the tools necessary
to partition and format your drive. Follow this procedure and allow
Windows XP to partition and format your drive:

NOTE: It would be best to physically disconnect all your peripheral hardware
devices, except for you mouse and keyboard, before installing XP.

1. Open your BIOS and set your CD Drive as the first bootable device.

===> Accessing Motherboard BIOS
===> http://www.michaelstevenstech.com/bios_manufacturer.htm

2. Insert your Windows XP CD in the CD Drive and reboot your computer.
3. You'll see a message to boot to the CD....follow the instructions.
4. The setup menu will appear and you should elect to delete the existing
Windows partitions, then create a new partition, then format the primary
partition (preferably NTFS) and proceed to install Windows XP.

5. Clean Install Windows XP
http://michaelstevenstech.com/cleanxpinstall.html

[Courtesy of Michael Stevens, MS-MVP]

6. After Windows XP is installed, visit the Windows Update website
and download the available "Critical Updates".

7. After installing the critical updates, be sure and visit the support website
of the manufacturer of the computer to download and install any
available Windows XP compatible drivers, such as video adapter
and audio drivers.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------


| hello , i had recieved a blue screen when the lower menu
| said windows starting up. the error read c0000221 unknown
| hard error,\systemroot\system32\ntdll.dll. please assist
| thank you
 

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