unable to reinstall Windows XP

T

Taxman1972

I have windows XP home edition installed SP3. I am now trying to reinstall XP
from my recovery disk SP1. From the boot menu i choose to boot from the CD,
the installation process starts, i´m not getting any questions or choices
then the installation crashes, bluescreen and the message "STOP: c0000221
unknown hard error\systemroot\system32\ntdll.dll".

I need help getting solving the problem
 
P

Pegasus \(MVP\)

Taxman1972 said:
I have windows XP home edition installed SP3. I am now trying to reinstall
XP
from my recovery disk SP1. From the boot menu i choose to boot from the
CD,
the installation process starts, i´m not getting any questions or choices
then the installation crashes, bluescreen and the message "STOP: c0000221
unknown hard error\systemroot\system32\ntdll.dll".

I need help getting solving the problem

I can think of two reasons for the problem:
- Your hard disk is defective.
- Your CD defective or is not a WinXP installation disk.
 
T

Taxman1972

Pegasus (MVP) said:
I can think of two reasons for the problem:
- Your hard disk is defective.
- Your CD defective or is not a WinXP installation disk.
I cleaned my CD and installed from another CD-player and that worked. The CD
wasn´t very dirty so I guess the original CD-player was faulty somehow.
 

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