ntdll.dll error following SP3 installation on Intel MB computer causing to reboot

[Rajiv K Khandelwal]

After installing SP3 to one of my Intel MB computers in the network, it is
going into a continuous reboot. As suggested in one of the following article
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
I could find the following error:

Stop: c0000221 unknown HARD ERROR
\systemRoot\system32\ntdll.dll

I shall be grateful if someone can guide me how to rectify this error.

Thanking you in advance,

Rajiv Khandelwal

 

[Gerry]

Rajiv

Background information on Stop Error Report
http://msdn.microsoft.com/en-us/library/ms797157.aspx

0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH
Indicates driver problems, system file problems, disk corruption
problems (such as a damaged pagefile), or faulty memory hardware.
Source: http://aumha.org/a/stop.htm

I think Fazal's suggestion is a good one if you can master the necessary
commands to copy the replacement file.

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us

Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058

http://pcsupport.about.com/od/termsc/p/copy.htm

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Rajiv K Khandelwal]

Fazal,

Thanks for your advice. I tried to follow your advice and was able to go to
c:\windows folder by the XP installation disk. However, when I type the
command copy f:\i386\ntdll.dll c:\windows\system32 I get the message "Access
denied".

Can you suggest a work around for this?

Thanking you for your help.

Rajiv Khandelwal

 

[Rajiv K Khandelwal]

Fazal,

Thank you for your advice. On trying to use the SET command, I am getting
the following message:
"The SET command is currently disabled. The SET command is an optional
Recovery Console command that can only be enabled by using the Security
Configuration and Analysis snap-in"

Kindly advise what needs to be done to enable the command.

Thanking you in advance,

Rajiv Khandelwal

 

[Rajiv K Khandelwal]

Thank you for your advice. I have repaired the XP and have installed SP2. I
am wondering whether to install SP3 now or not. Kindly advise.

Rajiv Khandelwal

 

[Joe Coyle]

I had the same issue after installing SP3. I was able to boot from another
hard drive and copy the ntdll.dll file onto my XP drive. When I rebooted
with the XP Drive I did receive two warning message that software was being
installed for a com port and hard drive that had not been tested and approved
for XP. I did select, "Do not Proceed" to both message.

My computer seemed to be locked up with only my desktop background showing
(No icons). After waiting for sometime, I did hard shut down the computer
and once the computer was retarted, Everthing seemed to be fine.

After checking my hardware devices, I did find that I had a comunication
port not installed correctly. I just reinstalled the device and that took
care of that issue.

Hope this helps.