DLL error

[Bill Stanton]

While attempting to restore a XP Pro
system on a Dell, (with the primary
partition empty), I get the following
error after re-installation has already
gathered all of the initial parameters
and attempts to start Windows;
(I'm using Dell's re-installation CD)

STOP: C0000221 unknown Hard Error
\SystemRoot\System32\ntdll.dll

Anyone know what's happening here?

Thanks,
Bill

 

[Bill Stanton]

I don't get the error referenced in my
oritinal note if I attempt to install a
Home Edition from a OEM Product
CD.

 

[Star Fleet Admiral Q]

Dell OEM install CD's are BIOS locked. That said, it sounds as if your OEM
XP Pro CD is not for the Dell System (BIOS) you have on the PC.

 

[Bill Stanton]

I have no idea if that might be the case. What
would cause the BIOS to get changed? That
is, I didn't take any actions I'm aware of to
cause the BIOS to be changed.

What I did do was to install a 2nd hard-drive,
re-format the primary partition on the master
drive and then proceed to boot from the Dell
re-installation CD in an attempt to re-install
XP Pro.

Any further thoughts with this added information?

Thanks,
Bill