Win XP network settings

[Tracy]

I'm working on a Win XP pro machine. I installed the
Office SR1a today and it knock out my network connection.
I'm unable to connect to my network or ping any
addresses. I naturally checked the network settings and
all is set up properly. I want to uninstall and reinstall
TCP/IP in network properties. When I highlight the TCP/IP
protocol the uninstall button grays out on the properties
sheet. I'm logged in as administrator and have full
rights. Does anyone know why XP will not let me uninstall
the protocol?

 

[Steve Winograd [MVP]]

I'm working on a Win XP pro machine. I installed the
Office SR1a today and it knock out my network connection.
I'm unable to connect to my network or ping any
addresses. I naturally checked the network settings and
all is set up properly. I want to uninstall and reinstall
TCP/IP in network properties. When I highlight the TCP/IP
protocol the uninstall button grays out on the properties
sheet. I'm logged in as administrator and have full
rights. Does anyone know why XP will not let me uninstall
the protocol?

TCP/IP is an integral part of the XP operating system. You can't
install or un-install it.

Try doing a repair on the network connection. Try re-setting TCP/IP
as shown here:

How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q299357

Try un-installing and re-installing the hardware network adapter in
Device Manager.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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