win media player good audio still frame video

[Guest]

on my xp machine i can run video from sites, on vista i cant.
tried updates, codex and other issues but still no good.
HP customer service cant seem to t-shoot it either.

email help topics, (e-mail address removed)

 

[Cal Bear '66]

Some sites require the Adobe Flash player to be installed. Have you installed
it. If not you can get it from Adobe's site.

 

[Rock]

on my xp machine i can run video from sites, on vista i cant.
tried updates, codex and other issues but still no good.
HP customer service cant seem to t-shoot it either.

And what exactly happens or doesn't when you try? Any error messages? What
does "tried updates, codex and other issues" mean specifically?

Making Good Newsgroup Posts

 

[zachd [MSFT]]

The specific aspects of your problem are key, as others noted.

If you're only seeing still frame video, that implies some sort of problems
with video display. Do you have the latest driver for your video card from
the vendor... ?

 

[Guest]

Yes the computer is new odd the shelf. I even made sure the bios was up to
date. The video works great with a different player. There are no error
messages. thanks

 

[Guest]

No error messages, only still frame video and good audio. I tried to load
other codecs to support the sites video feed and also looked for any vista or
wmp updates.

 

[Guest]

Yes I have the latest adobe flash. The video runs fine on other players.
thanks