Win 2000 shutdown hang. How to troubleshoot ?

[flahmeshess]

When I shutdown my Win 2000, it hangs. It will shutdown to the
message saying that windows is shutting down, then the message
disappear and then a graphic blue screen (not the blue screen of
death) is left. I can still move the pointer using the mouse.
If I first boot up in Safe Mode, then shutdown, it does not hang.
What does this mean ? Some drivers are holding up the shutdown ? How
do I identify what is loaded that is causing it to hang ?

Thanks in advance.

 

[Dave Patrick]

You can use AutoRuns for Windows from Windows Sysinternals. Disable auto
start applications one at a time and by process of elimination.
http://www.microsoft.com/technet/sysinternals/SystemInformation/Autoruns.mspx


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Steve Parry]

In

When I shutdown my Win 2000, it hangs. It will shutdown to the
message saying that windows is shutting down, then the message
disappear and then a graphic blue screen (not the blue screen of
death) is left. I can still move the pointer using the mouse.
If I first boot up in Safe Mode, then shutdown, it does not hang.
What does this mean ? Some drivers are holding up the shutdown ? How
do I identify what is loaded that is causing it to hang ?

Thanks in advance.

http://support.microsoft.com/kb/315409

HTH?