Wierd Recycle Bin Problem

[Keht]

I have a customer who is using Windows XP. On His main account (an
Administrator account) he has some items in his recycle bin that cannot be
purged. When I try to permanently delete these files I get an access denied
error. On the status bar I can see that the files originated from the temp
folder on two of his account profiles. When I log into these local
account's the files are not in those recycle bins. I also tried to log into
the administrator account and I cannot see them there. All these accounts
are password protected. I cannot figure out what's going on, any input
would be greatly appreciated. Thanks in advance.

 

[Rich Barry]

Take a look at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm
Select R and scroll to Recycle Bin

 

[Kelly]

Hi,

I've seen this happen if you use the SUBST command to create a virtual
drive.

IF you have a virtual drive. Do a SUBST DRIVER: /D
You should then be able to see the contents of the Recycle Bin.

Added info, if needed:

Is he running Norton? Are you speaking of the default recycle bin? If so:

Files Do Not Show Up in Recycle Bin When Deleted
http://support.microsoft.com/default.aspx?scid=kb;en-us;168570

This seems to work for many: Make sure that something is in the Recycle Bin
(delete any file). With the Recycle Bin closed, right click and choose:
Empty Recycle Bin. When the confirm box appears, click ok. Reboot. Now the
Recycle Bin should work correctly.

If the above didn't help:

Files not being listed in the Recycle Bin seem to be related to a corrupt
info2 file. To correct the issue (Fat32):

Go to Start/Run and type in CMD:

Type CD \RECYCLED, and then press ENTER.
Type ATTRIB -r -s -h info2, and then press ENTER.
Type DEL INFO2, and then press ENTER.

NOTE: This deletes the damaged INFO2 file. Windows will recreate this file
as needed, automatically.

You can often restore files even if it is not being listed in the Recycle
Bin by searching (Start/Search) for the files by name, once found rename
them. If the files still cannot be recovered, follow the steps above, then
reboot. They should now be listed.

More information here:

Troubleshooting the Recycle Bin
http://www.kellys-korner-xp.com/xp_qr.htm#rb


--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com