WIA and hibernation again

[William B. Lurie]

I'm reopening that subject with perhaps new
evidence.

Overnight my system was prevented from going into hibernation
because WIA was invoked every hour, as seen in the Events
Log snip below. I have to assume that WIA is an important
service, but I'd like to know if it can be set so that it is
called every 3 hours instead.


3/18/2010 4:41:49 AM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
3/18/2010 3:40:32 AM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
3/18/2010 2:39:15 AM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
3/18/2010 1:37:56 AM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
3/18/2010 1:37:52 AM Tcpip Information None 4201 N/A COMPAQ-2006 The
system detected that network adapter
\DEVICE\TCPIP_{D5E50A75-4A1C-4421-A5B4-569C9FE131B8} was connected to
the network, and has initiated normal operation over the network adapter.
3/18/2010 12:36:37 AM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
*****************************************************************
Note above: WIA entered running state every hour.
*****************************************************************
Details of one of the Events above:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 3/18/2010
Time: 3:40:32 AM
User: N/A
Computer: COMPAQ-2006
Description:
The Windows Image Acquisition (WIA) service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

3/17/2010 11:17:49 PM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
3/17/2010 10:34:01 PM Service Control Manager Information None 7036
N/A COMPAQ-2006 The Windows Image Acquisition (WIA) service entered the
running state.
***********************************************************************

 

[John John - MVP]

The Image Acquisition service is used by scanners and cameras and the
likes to acquire images. Some multi-function printers refuse to work if
this service isn't running (even if you only print and never scan
anything). You said in another post that you have a web cam somewhere
on your network... I would look in that direction, turn it off and see
what happens.

John

 

[William B. Lurie]

Thanks, John. I'll remove the webcam from startup lineup
and see wha' hoppen. But to me, the key question is,
why every hour? And someplace it has to be *set* as one
hour, where is it, and why can't it be three hours?

 

[Jose]

Thanks, John. I'll remove the webcam from startup lineup
and see wha' hoppen. But to me, the key question is,
why every hour? And someplace it has to be *set* as one
hour, where is it, and why can't it be three hours?

John John - MVP wrote:

The next time you decide to Hibernate, take a screenshot of your Task
Manager so we can see what is running.

There are lot's of things that are set to "do things" periodically -
too many to list.

You could also have a Schedule Task added by one of many software
packages.

Right click the Taskbar, choose Task Manager and select the Processes
tab.

Click View, Select Columns, check the box that says: Virtual Memory
Size. Expand the width of the Task Manager box so you can see all the
columns and processes.

Double click a column heading in TM to sort by the column. For
example, sort Task Manager by the CPU or Virtual Memory size column.

Take a screenshot of what you see in Task Manager (see below for
instructions).

Browse yourself over to where your Scheduled Tasks are:

c:\windows\tasks

Change the view to a Detailed View if it is not already (View,
Details)

Take a screen shot of the contents of that folder in Details view with
the columns widened (especially the Schedule column) so they make
sense and are readable.

To create and email/post/print a screenshot:

Press the Print Scrn button to copy your entire screen to the Windows
clipboard.

Press Alt Print Scrn to copy just the active window to the Windows
clipboard.

Open MS Paint:

Start, Program Accessories, Paint

When Paint opens, press CTRL-V to paste the clipboard, save the new
Paint file to your desktop or someplace you can remember. JPG files
take up less hard disk space than BMP files and just as readable.

Make as many screenshots as you need. Practice makes perfect. Be
careful your screenshot does not contain any personal information.
Practice viewing your images before you upload them to be sure they
are okay.

Some sites will let you attach a file directly to your post. If the
site has some kind of attachment/upload function it is usually easiest
just to use it.

If there is no such function in your message board to upload files
(there is not here), then use a free third party image hosting WWW
site.

Create a free account on some free picture hosting web site. You can
always remove your account later if you want. Here are some free
image hosting sites:

http://www.imageshack.us/
http://photobucket.com/

Using your free account, upload your screenshot(s) (the JPG or BMP
files) to the site and it will return to you a URL web address (a
Direct Link) for your new image(s) which you can paste the Direct Link
in a message post, email, etc.

When you are done, what you post for others to use should look
something like this:

http://img96.imageshack.us/img96/6530/taskmanagerv.jpg

So, what we need in return is two links to two screenshots!

 

[Jose]

Thanks, John. I'll remove the webcam from startup lineup
and see wha' hoppen. But to me, the key question is,
why every hour? And someplace it has to be *set* as one
hour, where is it, and why can't it be three hours?

John John - MVP wrote:

Oh yeah - let's see your startup info screenshot too:

Download CCleaner, install it, run it, click Tools, Startup and drag
the columns around so all the Startup items are easy to see on one
screen.

CCleaner is good for this since it shows more information in a bigger
display and CCLeaner has other useful functions you can check out
later. You can uninstall CCleaner later if you don't use it.

Get CCleaner here:

http://www.ccleaner.com/

Here is mine:

http://img100.imageshack.us/img100/6969/ccleanerstartup.jpg

 

[William B. Lurie]

CCleaner is good for this since it shows more information in a bigger
display and CCLeaner has other useful functions you can check out
later. You can uninstall CCleaner later if you don't use it.

Get CCleaner here:

http://www.ccleaner.com/

Here is mine:

http://img100.imageshack.us/img100/6969/ccleanerstartup.jpg

(snip)
Jose, thanks mucho for all the instructions (which I have
printed out, and snipped). I did CCleaner, and have family
obligations for the next few days and may not get to do what
you asked. But it will be my priority in a few days. Stay loose.

 

[William B. Lurie]

(snip)
Jose, thanks mucho for all the instructions (which I have
printed out, and snipped). I did CCleaner, and have family
obligations for the next few days and may not get to do what
you asked. But it will be my priority in a few days. Stay loose.

Jose, I think I got the shots you asked for.
Please check these and let me know if they are useful:

http://bellsouthpwp.net/b/i/billurie/shot4.jpg

http://bellsouthpwp.net/b/i/billurie/shot5.jpg

http://bellsouthpwp.net/b/i/billurie/shot7.jpg

http://bellsouthpwp.net/b/i/billurie/shot8.jpg

 

[William B. Lurie]

Jose, I think I got the shots you asked for.
Please check these and let me know if they are useful:

http://bellsouthpwp.net/b/i/billurie/shot4.jpg

http://bellsouthpwp.net/b/i/billurie/shot5.jpg

http://bellsouthpwp.net/b/i/billurie/shot7.jpg

http://bellsouthpwp.net/b/i/billurie/shot8.jpg

I didn/t ignore your request about Scheduled asks.
There was one back in 2009. The when column reads Never.

I use Gadwin to make screen shots. Can be .bmp .jpg or .gif.
Let me know if you could read mine.

 

[Jose]

I didn/t ignore your request about Scheduled asks.
There was one back in 2009. The when column reads Never.

I use Gadwin to make screen shots. Can be .bmp  .jpg  or .gif.
Let me know if you could read mine.

I can see them just fine. I would like to get a CClearner shot though
when you have time.

William B Lurie - you have a lot of things running. You should get
yourself a boring system like mine.

I am going to have to noodle out an understandable strategy and with
your 2 hour wait and see if I can Hibernate setting, figuring it out
could take a lot of clock time - waiting. When it does work, I don't
want to be anywhere around for my personal safety.

Or, switch to one hour!

 

[William B. Lurie]

I can see them just fine. I would like to get a CClearner shot though
when you have time.

William B Lurie - you have a lot of things running. You should get
yourself a boring system like mine.

I am going to have to noodle out an understandable strategy and with
your 2 hour wait and see if I can Hibernate setting, figuring it out
could take a lot of clock time - waiting. When it does work, I don't
want to be anywhere around for my personal safety.

Or, switch to one hour!

I ran CCleaner after I downloaded and installed it. It removed
120 MB of trash. Is there something more I should do? I will
have time sporadically.

Switching to one hour might be the practical engineer's solution,
but the scientist wants to know *why*.

 

[Jose]

I ran CCleaner after I downloaded and installed it. It removed
120 MB of trash. Is there something more I should do? I will
have time sporadically.

Switching to one hour might be the practical engineer's solution,
but the scientist wants to know *why*.

I posted how to collect the Startup info from CCleaner and an
example. It is just easier to read.

Being a Hibernator myself, I would be curious to know why you wait 2
hours. It should work of course (as far as I know), but that is a
long time.

Are you thinking that you might miss something - an incoming message
of some sort, a Skype call, etc.

I want to know what the problem is too and if I had it, I would really
try to fix it, but you have a lot of stuff running and trying to sort
it out to which item might be checking for something to do every hour
will take either a process of elimination (disable some, wait, disable
more, wait, eetc.) trial and error or researching every item you have
running. Not impossible, but time consuming.

There is no way I am going to install all that stuff to try it. As
some other poster says:

In theory, your system should be fine with zero startup items. Take a
look at my CCleaner startup and Task Manager. But my computer life on
this box is very calm!

If you disable all the Startup items in msconfig, you may not be able
to do some things, missing some items in your system try for a while
when you are testing with the programs not loaded, but you could
disable them all, reboot then see what happens in two hours. You may
get some complaining messages, but does hibernate work now? If it
still doesn't work, we will know it is something else and can look
elsewhere.

Right now I see you can disable realsched, Reader_sl, ctfmon (unless
you are using a multilingual interface), dumprep, ACLMTR, STTask,
VProTray to start. You don't "need" them to survive and they are not
your hibernation problem (I don't think) but they are things you can
eliminate from the equation - at least temporarily. Then you will
have 7 less possibilities - but it will take you 2 hours to find out.
If it doesn't work, do some more.

Plus you have a pesky empty Startup item and we can fix that easily
later.

Let's say you just disable 5 and test. No good? Do 5 more and test
again. Works now? Turn 1 of the last 5 on and test again. Sooner or
later (hours later), you will find the culprit. Maybe you can Google
(yes it is now an official verb in the English language) the items to
help you see what they do, if they are on some auto update/check thing
and if you can do without them - at least for testing.

You have many, many variables and the process of elimination may take
less time than researching individual items to find out what they do.
When you find the one that prevents hibernation, research that one and
figure out if you can change it. If you can't figure out what it is,
figure out what it's not.

 

[William B. Lurie]

Let's say you just disable 5 and test. No good? Do 5 more and test
again. Works now? Turn 1 of the last 5 on and test again. Sooner or
later (hours later), you will find the culprit. Maybe you can Google
(yes it is now an official verb in the English language) the items to
help you see what they do, if they are on some auto update/check thing
and if you can do without them - at least for testing.

You have many, many variables and the process of elimination may take
less time than researching individual items to find out what they do.
When you find the one that prevents hibernation, research that one and
figure out if you can change it. If you can't figure out what it is,
figure out what it's not.

Jose, my work on this will continue but very sporadic until
after Sunday, because we have a daughter and 30-year old granddaughter
visiting us and sharing the computer until then. Your advice is sound
and welcome and I started with the 7 you listed, overnight, taking
them out of startup. Was no help. But I'll be back.

I like to snip off a bunch of older stuff, so if anybody objects,
let me know.

 

[William B. Lurie]

Jose, my work on this will continue but very sporadic until
after Sunday, because we have a daughter and 30-year old granddaughter
visiting us and sharing the computer until then. Your advice is sound
and welcome and I started with the 7 you listed, overnight, taking
them out of startup. Was no help. But I'll be back.

I like to snip off a bunch of older stuff, so if anybody objects,
let me know.

Continuing on, since the computer is available, I have disabled many
of the items, leaving only 3 questionable "user" items in the
TaskManager list. I have to track down, for one thing, why
RealSched keeps coming back onto the startup list even when I
uncheck it. Not vital, because for the 2-hour test, I can just
delete it from RAM.

There is RTHDCPL.EXE which is some kind of Windows Audio program
which I can uncheck for these tests.

And there is RecGuard which also keeps coming back when I uncheck it.
Maybe you can advise me on those. Anyway, I still have a running system
with darn near everything that is "Compaq User" and suspicious in the
Task List, unchecked and not in RAM

 

[William B. Lurie]

Continuing on, since the computer is available, I have disabled many
of the items, leaving only 3 questionable "user" items in the
TaskManager list. I have to track down, for one thing, why
RealSched keeps coming back onto the startup list even when I
uncheck it. Not vital, because for the 2-hour test, I can just
delete it from RAM.

There is RTHDCPL.EXE which is some kind of Windows Audio program
which I can uncheck for these tests.

And there is RecGuard which also keeps coming back when I uncheck it.
Maybe you can advise me on those. Anyway, I still have a running system
with darn near everything that is "Compaq User" and suspicious in the
Task List, unchecked and not in RAM.

And further!!!!
ISUSPM.exe and ISSCH.EXE ...
Install Shield Update Service!!! And Scheduler!!!!
It obviously runs without being asked to by *me*.
I have searched but can't find out what the built-in parameters are.
Maybe one of them runs every hour!!!!
Anybody got any suggestions of built-in, hard-wired
'helpful' programs, like these, that maybe run every hour?

 

[William B. Lurie]

Jose wrote:
(snip)

Let's say you just disable 5 and test. No good? Do 5 more and test
again. Works now? Turn 1 of the last 5 on and test again. Sooner or
later (hours later), you will find the culprit. Maybe you can Google
(yes it is now an official verb in the English language) the items to
help you see what they do, if they are on some auto update/check thing
and if you can do without them - at least for testing.

You have many, many variables and the process of elimination may take
less time than researching individual items to find out what they do.
When you find the one that prevents hibernation, research that one and
figure out if you can change it. If you can't figure out what it is,
figure out what it's not.

Jose, I stripped everything out of the TaskList, that had
"Compaq-Owner", except for what I feel is one HP necessity.
And my StartupList I cleared out, too. See these:

Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/19/2010
Time: 4:27:51 PM
User: N/A
Computer: COMPAQ-2006
Description:
The system detected that network adapter
\DEVICE\TCPIP_{D5E50A75-4A1C-4421-A5B4-569C9FE131B8} was connected to
the network, and has initiated normal operation over the network adapter.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

What happens every hour is identified.

Now look at the Task Manager.

http://bellsouthpwp.net/b/i/billurie/taskmgr1.jpg

What next?

 

[Jose]

And further!!!!
ISUSPM.exe and ISSCH.EXE ...
Install Shield Update Service!!! And Scheduler!!!!
It obviously runs without being asked to by *me*.
I have searched but can't find out what the built-in parameters are.
Maybe one of them runs every hour!!!!
Anybody got any suggestions of built-in, hard-wired
'helpful' programs, like these, that maybe run every hour?

Uncheck ISUSPM - that is the InstallShield stuff which does want to
run and look for updates periodically. It is configurable, but wants
to look once a day. That could mean after 1 hour of idle, it checks.
You can change it, but I would uninstall it, but you will have to look
for it yourself to see how to do these things. Look in Add/Remove
Programs.

Reboot and if those processes are still running in TM, terminate them.

Where is that CCcleaner Startup screenshot!?

 

[William B. Lurie]

Uncheck ISUSPM - that is the InstallShield stuff which does want to
run and look for updates periodically. It is configurable, but wants
to look once a day. That could mean after 1 hour of idle, it checks.
You can change it, but I would uninstall it, but you will have to look
for it yourself to see how to do these things. Look in Add/Remove
Programs.

Reboot and if those processes are still running in TM, terminate them.

Where is that CCcleaner Startup screenshot!?

Sorry, Jose.....I thought I had posted it.
Here's the way it is now. ope you can read it.
BTW, CCcleaner, when I ran
it yesterday, cleaned out the "Run" places that I like to keep.

You say those files are configurable, but I don't know how.
I don't think I'll find them in Add/Remove.....

http://bellsouthpwp.net/b/i/billurie/ccshot1.jpg

 

[William B. Lurie]

Uncheck ISUSPM - that is the InstallShield stuff which does want to
run and look for updates periodically. It is configurable, but wants
to look once a day. That could mean after 1 hour of idle, it checks.
You can change it, but I would uninstall it, but you will have to look
for it yourself to see how to do these things. Look in Add/Remove
Programs.

Reboot and if those processes are still running in TM, terminate them.

Where is that CCcleaner Startup screenshot!?

I see that ISUS and a few others got put back in my startup list.
I have removed them again. I hope you can work with the really
sanitized status that I sent before, and which it now has again.

 

[Jose]

Sorry, Jose.....I thought I had posted it.
Here's the way it is now. ope you can read it.
BTW, CCcleaner, when I ran
it yesterday, cleaned out the "Run" places that I like to keep.

You say those files are configurable, but I don't know how.
I don't think I'll find them in Add/Remove.....

http://bellsouthpwp.net/b/i/billurie/ccshot1.jpg

Almost. We need to see the Startup info:

Click Tools, Startup and drag the columns around so all the Startup
items are easy to see on one screen. CCleaner is good for this since
it shows more information in a bigger display and CCLeaner has other
useful functions you can check out later. You can uninstall CCleaner
later if you don't use it.

Example:

http://img100.imageshack.us/img100/6969/ccleanerstartup.jpg

I could not find the correct way to uninstall the silly InstallShield
thing and if it was me, I would not worry about trying to configure
it, I would uninstall it. I will look some more. It wants to update
once a day (at least) and will probably wait for an idle time and one
hour sounds good, huh?

Check in msconfig Service tab, Hide All Microsoft Services. What is
left are things you or your other programs have installed. If you see
any of that IS stuff there, disable it and reboot. I can't recall in
recent memory when I have see that stuff in TM and I have looked at a
lot of TMs. If something goes wrong, you can put stuff back through
msconfig - that is what it is there for (troubleshooting).

Check TM again after reboot - if you still see them, terminate them,
then wait your 2 hours, or check Event Viewer in 1+ hours for those
messages and I'll look for the best way to uninstall it even if I have
to install it myself (probably). From what I read, it is all
ridiculous crapola leftover from some other program that uses IS to
install itself. Their original WWW page is unhooked.

Most people have an IS folder here which is "normal" (enable show
hidden files and folders):

C:\Program Files\InstallShield Installation Information

I have an UpdateService folder, but my UpdateService folder is empty.
Maybe I uninstalled it years ago when my XP was coming together. That
would be just like me.

 

[William B. Lurie]

Jose wrote:
(snip)

Almost. We need to see the Startup info:

Click Tools, Startup and drag the columns around so all the Startup
items are easy to see on one screen. CCleaner is good for this since
it shows more information in a bigger display and CCLeaner has other
useful functions you can check out later. You can uninstall CCleaner
later if you don't use it.

Example:

http://img100.imageshack.us/img100/6969/ccleanerstartup.jpg

I could not find the correct way to uninstall the silly InstallShield
thing and if it was me, I would not worry about trying to configure
it, I would uninstall it. I will look some more. It wants to update
once a day (at least) and will probably wait for an idle time and one
hour sounds good, huh?

Check in msconfig Service tab, Hide All Microsoft Services. What is
left are things you or your other programs have installed. If you see
any of that IS stuff there, disable it and reboot. I can't recall in
recent memory when I have see that stuff in TM and I have looked at a
lot of TMs. If something goes wrong, you can put stuff back through
msconfig - that is what it is there for (troubleshooting).

Check TM again after reboot - if you still see them, terminate them,
then wait your 2 hours, or check Event Viewer in 1+ hours for those
messages and I'll look for the best way to uninstall it even if I have
to install it myself (probably). From what I read, it is all
ridiculous crapola leftover from some other program that uses IS to
install itself. Their original WWW page is unhooked.

Most people have an IS folder here which is "normal" (enable show
hidden files and folders):

C:\Program Files\InstallShield Installation Information

I have an UpdateService folder, but my UpdateService folder is empty.
Maybe I uninstalled it years ago when my XP was coming together. That
would be just like me.

Well, I think I'm getting more used to CCcleaner.....see these:

http://bellsouthpwp.net/b/i/billurie/cc1a.jpg

http://bellsouthpwp.net/b/i/billurie/cc1b.jpg

Clearing everything except HPBootop from Startup list, rebooting,
cleaning everything in the User list (except the HP item) but
not touching System items..... I find that rebooting causes issch.exe
and realsched.exe and ISUSPM to be placed back in Startup again,
every time. While booting up, I watch
TM and I see that agent.exe goes into operation, and then
disappears. Maybe that file gets executed and does these nasty
things.

Anyway, I did find the IS folder, but it has a few dozen lines that
look like Registry entries but nothing that looks like a .exe or
the like. I'd be willing to disable ISUSPM ..... but first I gotta
find the rascal.