Wi-Fi card connects but can't browse-XP won't repair or get proper

[Guest]

Greetings-
I have a laptop with a Dell Trumobile 1150 which connected to wireless networks without problems in the USA. I recently moved to London, and now I am having problems. My computer will connect, but I can't browse the internet or check my email. I have tried a different card and the problem is the same, so it seems apparent that the issue is with XP.

I took the computer to an able technician, and he tried every trick he knew, and still couldn't determine the problem. The issues he was confused about:

1) XP wouldn't automatically obtain the proper IP address. I don't fully understand these issues, but he pointed out that the auto IP was completely different from the IP for his network.
2) Upon clicking Repair, the computer states that it is unable to do so. He tried to renew the IP address and it didn't work.
3) He tried manually entering the address and DNS stuff for his network, and while he could get a ping, he could still not get the browser to detect the internet.

He was baffled. I'm baffled. It's not the card, and nothing has changed with the system configuration since back when it was working properly (in the USA).

The following is my recent Dell Forum discussion on the topic which may shed more light: http://forums.us.dell.com/supportforums/board/message?board.id=insp_network&message.id=22133

 

[Phil]

If you're getting a 169.254.xxx.xxx ip address and your sure it isn't a
hardware failure and the dhcp server is working fine, then see if this helps
you.
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357

Greetings-
I have a laptop with a Dell Trumobile 1150 which connected to
wireless networks without problems in the USA. I recently moved to
London, and now I am having problems. My computer will connect, but
I can't browse the internet or check my email. I have tried a
different card and the problem is the same, so it seems apparent that
the issue is with XP.

I took the computer to an able technician, and he tried every trick
he knew, and still couldn't determine the problem. The issues he was
confused about:

1) XP wouldn't automatically obtain the proper IP address. I don't
fully understand these issues, but he pointed out that the auto IP
was completely different from the IP for his network. 2) Upon
clicking Repair, the computer states that it is unable to do so. He
tried to renew the IP address and it didn't work. 3) He tried
manually entering the address and DNS stuff for his network, and
while he could get a ping, he could still not get the browser to
detect the internet.

He was baffled. I'm baffled. It's not the card, and nothing has
changed with the system configuration since back when it was working
properly (in the USA).

The following is my recent Dell Forum discussion on the topic which
may shed more light:

http://forums.us.dell.com/supportforums/board/message?board.id=insp_network&message.id=22133

 

[D.Currie]

If you can ping, but not connect to the Internet, it could be a firewall
program gone bad. I've seen it happen several times, with several firewall
products. It's a tedious repair process.

It could also be corrupted files in networking, which is easier. A matter of
uninstalling and reinstalling all the networking, included TCP/IP.

As far as obtaining the proper IP address automatically, I've seen that a
number of times, and it's not that much of an issue. Setting it manually
isn't such a big deal, and at least you know what IP each computer will use
each time.

Greetings-
I have a laptop with a Dell Trumobile 1150 which connected to wireless

networks without problems in the USA. I recently moved to London, and now I
am having problems. My computer will connect, but I can't browse the
internet or check my email. I have tried a different card and the problem
is the same, so it seems apparent that the issue is with XP.

I took the computer to an able technician, and he tried every trick he

knew, and still couldn't determine the problem. The issues he was confused
about:

1) XP wouldn't automatically obtain the proper IP address. I don't fully

understand these issues, but he pointed out that the auto IP was completely
different from the IP for his network.

2) Upon clicking Repair, the computer states that it is unable to do so.

He tried to renew the IP address and it didn't work.

3) He tried manually entering the address and DNS stuff for his network,

and while he could get a ping, he could still not get the browser to detect
the internet.

He was baffled. I'm baffled. It's not the card, and nothing has changed

with the system configuration since back when it was working properly (in
the USA).

The following is my recent Dell Forum discussion on the topic which may

shed more light:
http://forums.us.dell.com/supportforums/board/message?board.id=insp_network&message.id=22133

 

[Phil]

You're welcome. Glad you got it and thanks for the feed back.

Phil-

Thanks so much. At the bottom of the link you sent me was this link:
"811259 How to determine and recover from Winsock2 corruption". That
was my problem, corrupted Winsock2 whatchamathangy. I deleted the
reg keys, reinstalled, and I'm online.

Thanks so much,
Reggie

http://forums.us.dell.com/supportforums/board/message?board.id=insp_network&message.id=22133