Why does email bounce with "user does not accept email in non-West

G

Guest

Whenver I send email to my newsletter list (opt-in only) some emails are
bouncing back with this message:

The user does not accept email in non-Western (non-Latin) character sets.

Does anyone know why this is happening and how I might fix the issue?

Thanks!
 
P

Pat Willener

What version of Outlook are you using?
What format are you sending your messages (Plain Text, HTML, RTF)?
What encoding do you send your messages out with (Format | Encoding)?
 
G

Guest

Hi Pat!

Thanks for your help.

- I'm using Outlook 2003
- Messages are HTML
- I don't know how to answer the Format or Encoding question - where do I
look for this information?
 

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