Why didn't my contacts folder become an address book?

[Guest]

When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT
become my address book. I attempted to check the box in Properties; however,
it is greyed out and I can not select it. How do I fix this?

 

[Russ Valentine [MVP-Outlook]]

Depends. How did you break it? Had you migrated data correctly, it would not
be broken. Do us the favor of telling us what you did to migrate your data.

 

[Guest]

Thanks for the pompous and non-responsive reply. As I said, I upgraded from
Office 2003 to Office 2007 (running Vista Home Premium), following all
appropriate prompts. When the upgrade finished, the contacts were in the
Contacts folder; however, the address book was empty and the Contacts folder
properties had the option to make this folder the address book grayed out.
The program does not allow me to select another folder as the address book,
so I can't copy to another folder and designate it as the address book. Is
there a way to fix this problem? Will reinstalling work if this an inherent
problem?

Depends. How did you break it? Had you migrated data correctly, it would not
be broken. Do us the favor of telling us what you did to migrate your data.
--
Russ Valentine
[MVP-Outlook]

When I updated from Outlook 2003 to Outlook 2007, my Contact folder did
NOT
become my address book. I attempted to check the box in Properties;
however,
it is greyed out and I can not select it. How do I fix this?

 

[Russ Valentine [MVP-Outlook]]

So are you saying this was an in place upgrade installation? Reinstalling
won't help. Outlook cannot survive an in place upgrade installation. You
must create a new profile from scratch and migrate your data file to the new
profile before everything will function. Post back if you don't know how.
--
Russ Valentine
[MVP-Outlook]

Thanks for the pompous and non-responsive reply. As I said, I upgraded
from
Office 2003 to Office 2007 (running Vista Home Premium), following all
appropriate prompts. When the upgrade finished, the contacts were in the
Contacts folder; however, the address book was empty and the Contacts
folder
properties had the option to make this folder the address book grayed out.
The program does not allow me to select another folder as the address
book,
so I can't copy to another folder and designate it as the address book.
Is
there a way to fix this problem? Will reinstalling work if this an
inherent
problem?

Depends. How did you break it? Had you migrated data correctly, it would
not
be broken. Do us the favor of telling us what you did to migrate your
data.
--
Russ Valentine
[MVP-Outlook]

When I updated from Outlook 2003 to Outlook 2007, my Contact folder did
NOT
become my address book. I attempted to check the box in Properties;
however,
it is greyed out and I can not select it. How do I fix this?

 

[Early Muntzing]

So are you saying this was an in place upgrade installation? Reinstalling
won't help. Outlook cannot survive an in place upgrade installation. You
must create a new profile from scratch and migrate your data file to the new
profile before everything will function. Post back if you don't know how.
--
Russ Valentine
[MVP-Outlook]

Thanks for the pompous and non-responsive reply. As I said, I upgraded
from
Office 2003 to Office 2007 (running Vista Home Premium), following all
appropriate prompts. When the upgrade finished, the contacts were in the
Contacts folder; however, the address book was empty and the Contacts
folder
properties had the option to make this folder the address book grayed out.
The program does not allow me to select another folder as the address
book,
so I can't copy to another folder and designate it as the address book.
Is
there a way to fix this problem? Will reinstalling work if this an
inherent
problem?

Depends. How did you break it? Had you migrated data correctly, it would
not
be broken. Do us the favor of telling us what you did to migrate your
data.
--
Russ Valentine
[MVP-Outlook]
When I updated from Outlook 2003 to Outlook 2007, my Contact folder did
NOT
become my address book. I attempted to check the box in Properties;
however,
it is greyed out and I can not select it. How do I fix this?

 

[Brian Tillman]

<nothing>

Did you intend to post a message that contained nothing more than a quote of
some previous messages?