Address Book

M

Mark

i recently installed Office 2007 on a new laptop running Vista Ultimate64bit
and then used Easy Transfer to import data from an old laptop using Office
2003.
My problem is that despite all the Contacts being imported correctly I am
unable to connect the Address book to the Contacts folder
I have checked all configuration in the Address Book settings- Outlook
Address Book (MAPI) is present but in Properties for the Contact Folder it is
not possible to tick the box for "Show this folder as an e-mail address
book". The tick box is greyed out. Any ideas on how to resolve this would be
very appreciated.
 
R

Russ Valentine [MVP-Outlook]

Didn't bother to read any of the posts here did you?
If you had, you would know that you never use Vista's Easy Transfer with
Outlook. It does not work. It creates a corrupt profile in which the address
book service cannot be added or activated.
Create a new profile. Use one of the many well documented methods to migrate
your data to it.
 
O

Old School Developer

Russ, sorry to disagree. If Vista's Easy Transfer service cannot handle
Outlook data, it should not be an available option. Since Microsoft is the
publisher of both products, they should either fix the problem or put in the
filter to disallow the operation.
If I told my users that they just corrupted a bunch of data because they
failed to read the manual, I'd probably get fired. That's the difference
between elegant software and just-good-enough software. Sorry if this sounds
like a flame.

Russ Valentine said:
Didn't bother to read any of the posts here did you?
If you had, you would know that you never use Vista's Easy Transfer with
Outlook. It does not work. It creates a corrupt profile in which the address
book service cannot be added or activated.
Create a new profile. Use one of the many well documented methods to migrate
your data to it.
--
Russ Valentine
[MVP-Outlook]
Mark said:
i recently installed Office 2007 on a new laptop running Vista
Ultimate64bit
and then used Easy Transfer to import data from an old laptop using Office
2003.
My problem is that despite all the Contacts being imported correctly I am
unable to connect the Address book to the Contacts folder
I have checked all configuration in the Address Book settings- Outlook
Address Book (MAPI) is present but in Properties for the Contact Folder it
is
not possible to tick the box for "Show this folder as an e-mail address
book". The tick box is greyed out. Any ideas on how to resolve this would
be
very appreciated.
 
B

Brian Tillman [MVP - Outlook]

If Vista's Easy Transfer service cannot handle
Outlook data, it should not be an available option. Since Microsoft is the
publisher of both products, they should either fix the problem or put in the
filter to disallow the operation.

However much anyone might agree with you, the fact remains that Easy Transfer
has never worked correctly for Outlook data.
 
J

jwl

Brian Tillman said:
However much anyone might agree with you, the fact remains that Easy Transfer
has never worked correctly for Outlook data.
--

That is pretty lame!
I have just wasted a couple of hours trying to figure this one out. As
always Microsoft Help is pretty useless. We are always bombarded with how
easy all the MS products are to use, and then we come to find out that
something 'Easy' "has never worked".
I would much rather have Easy Transfer work correctly than have 'glass'
window borders, or fancy Aero windows switching.
 

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