C
Candace
Thank you.
May the gods bless you.
May the gods bless you.
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C
Candace
Lorne Smith (posted above) brings up a powerful point.
The user-unfriendliness of OE signups, and lack of MS
support are a huge roadblock against wider interest in
connecting directly to the community.
The user-unfriendliness of OE signups, and lack of MS
support are a huge roadblock against wider interest in
connecting directly to the community.
R
Rob Schneider
Candace said:Thanks, those are excellent points.
However, if you knew the extraordinarily hard time I had
trying and failing to get set up with OE via MNS tech
support, you would realize that it is wishful thinking to
hope that John Q. Public will ever embrace your
recommended approach.
As for myself, I am leaning towards using OE. I will
consult THIS FORUM, and not "MSNincompoops" when I need
information for the Wizard. Unfortunately, when I was
attempting to implement OE the first time, this forum and
I could not communicate in anything approaching real time.
Would you be willing to pay for consulting time/assistance? If so, how
much and what would be the level of service you expect for that fee?
M
Mike Brearley
Ummm... He's referring to what you are using, not what I'm using! The CDO
interface is what's used by the web based forums.
--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.
Mike Brearley
interface is what's used by the web based forums.
--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.
Mike Brearley
M
Mike Brearley
Lorne should have made it a little clearer, the CDO interface is used by
what you are using, the web based forums.
LMAO
--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.
Mike Brearley
what you are using, the web based forums.
LMAO
--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.
Mike Brearley
C
Candace
Rob, I am not exactly sure what point you are making here.
I post on several online forums where I am qualified to
give advice or information. My reward is the pleasure of
helping people, whether my help is acknowledged or not. I
even post on this forum, under an assumed name.
If I ask this forum for simple information, like the name
of the forum's news server, I would be more than happy to
pay the $0.25 for the slight effort involved in providing
this information tidbit. If you were to be the first to
answer the question, I would be happy to forward the
aforementioned sum to you via PayPal. With profuse words
of thanks, I might add.
Does this answer your question?
I post on several online forums where I am qualified to
give advice or information. My reward is the pleasure of
helping people, whether my help is acknowledged or not. I
even post on this forum, under an assumed name.
If I ask this forum for simple information, like the name
of the forum's news server, I would be more than happy to
pay the $0.25 for the slight effort involved in providing
this information tidbit. If you were to be the first to
answer the question, I would be happy to forward the
aforementioned sum to you via PayPal. With profuse words
of thanks, I might add.
Does this answer your question?
C
Candace
May the gods bless him for trying to achieve consistency,
but the public would be the loser in such a deal. Not that
the public can't be damned annoying at times, but by
preaching to the converted, less good is accomplished, if
that matters.
but the public would be the loser in such a deal. Not that
the public can't be damned annoying at times, but by
preaching to the converted, less good is accomplished, if
that matters.
C
Candace
Thank you.
What does CDO stand for?
What does CDO stand for?
K
Kelly
CDO stands for Collaboration Data Objects. This is a server side mechanism
that can allow web pages and other applications to send e-mail, newsgroups
posts and other types of messages that are supported via the CDO interface.
More information:
CDO for Windows 2000 is a set of interfaces exposed by Windows 2000 which
allows custom-written programs to send and read SMTP messages* and also to
post and read NNTP (newsgroup) messages. Microsoft has written a program
around these interfaces (specifically the NNTP part) and uses this as the
foundation for their web-based newsreader.
/top10faqs.htm
that can allow web pages and other applications to send e-mail, newsgroups
posts and other types of messages that are supported via the CDO interface.
More information:
CDO for Windows 2000 is a set of interfaces exposed by Windows 2000 which
allows custom-written programs to send and read SMTP messages* and also to
post and read NNTP (newsgroup) messages. Microsoft has written a program
around these interfaces (specifically the NNTP part) and uses this as the
foundation for their web-based newsreader.
/top10faqs.htm
R
Rob Schneider
Candace said:Rob, I am not exactly sure what point you are making here.
I post on several online forums where I am qualified to
give advice or information. My reward is the pleasure of
helping people, whether my help is acknowledged or not. I
even post on this forum, under an assumed name.
If I ask this forum for simple information, like the name
of the forum's news server, I would be more than happy to
pay the $0.25 for the slight effort involved in providing
this information tidbit. If you were to be the first to
answer the question, I would be happy to forward the
aforementioned sum to you via PayPal. With profuse words
of thanks, I might add.
Does this answer your question?
Thanks. I'm not seeking money. I'm just trying to get a sense of the
economic value of "advice" from whatever source vs. the "customer's"
expectations. This thought comes up everytime I observer folks
complaining about "service" quality.
The economics of most vendor's "support" services are often not in
alignment with the needs of the person asking the question. That's
probably ok since that question-asker is not the customer. The customer
is the guy paying the bill.
On this newsgroup, there is a clear customer (question asker) and
service provider (question answerer). They is also a terrific quality
control process (other people looking at both questions and answers and
chipping in when appropriate or otherwise).
Everyone's doing it for some purpose ... personal or otherwise. The
major reward for service providers is probably self satisfication but
that only goes so far in the real world when customers are involved. A
supplier-customer relationship normally implies exchange of services for
economic gain by both parties.
When we get into discussions about service and service quality, I'm just
naturally interested in the economic value of these services and how
they might be, or might not be, sustained by economic forces.
So .. we have a bid. You're willing to pay 25 cents for the first
"right" answer. Are you willing to pay a "retainer" or buy an "service
warranty plan".
J
JeanPaul
Actually, I'm sorry to say, I started the contest without you, on another
forum. It appears I was provided with the right answer. I am typing this
response into an OE window. I still can't believe I was told the "secret
name": msnews.microsoft.com. I think I'll get a tattoo...
forum. It appears I was provided with the right answer. I am typing this
response into an OE window. I still can't believe I was told the "secret
name": msnews.microsoft.com. I think I'll get a tattoo...
R
Rob Schneider
JeanPaul said:Actually, I'm sorry to say, I started the contest without you, on another
forum. It appears I was provided with the right answer. I am typing this
response into an OE window. I still can't believe I was told the "secret
name": msnews.microsoft.com. I think I'll get a tattoo...
JeanPaul,
I'm not sure I know what you are talking about as your posting doesn't
fit the thread ... but what the heck. Congratulations. You found the
"secret" of joining this news group.
Welcome.
ps. Information about newsgroups easily available on Microsoft's
Support web pages. See
http://support.microsoft.com/newsgroups/default.aspx. You might want to
look there anyway as it talks about how newsgroups work, how to post,
how to use, etc.
A
Alex Nichol
Lorne said:Maybe it's time the MVP's clubbed together and get MS to either improve the
CDO interface or get rid of the damn thing? It's causing much more trouble
than it's meant to solve....
Don't think we have not been trying just that. And I know of at least
one highly respected MVP who has just given up - and told MS why.
A
Alex Nichol
JeanPaul said:Actually, I'm sorry to say, I started the contest without you, on another
forum. It appears I was provided with the right answer. I am typing this
response into an OE window. I still can't believe I was told the "secret
name": msnews.microsoft.com.
I find it difficult to believe that that name was not mentioned right at
the beginning. "Set up a News account in OE Tools - Accounts and use
the server msnews.microsoft.com". One may then go on to some of he
finer points of using OE (which I don't much like myself; I use Forte
Agent). But that is the crucial start point.
A
Alex Nichol
Candace said:However, if you knew the extraordinarily hard time I had
trying and failing to get set up with OE via MNS tech
support, you would realize that it is wishful thinking to
hope that John Q. Public will ever embrace your
recommended approach.
I can only suppose you met some entirely incompetent Tech support (in
India?) - for which you have my sympathy.
But if you go to http://support.microsoft.com, follow the link on 'Post
to news groups' to
http://support.microsoft.com/newsgroups/default.aspx
and follow through there to Outlook Express and its TELL ME HOW, you get
to a comprehensive tutorial
M
Mike Brearley
JeanPaul said:Actually, I'm sorry to say, I started the contest without you, on another
forum. It appears I was provided with the right answer. I am typing this
response into an OE window. I still can't believe I was told the "secret
name": msnews.microsoft.com. I think I'll get a tattoo...
Read through some of the other posts in this thread. There were numorous
times where people, including myself, posted the name of the news server,
msnews.microsoft.com.
--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.
Mike Brearley
D
David
Rob, I am not exactly sure what point you are making here.
I post on several online forums where I am qualified to
give advice or information. My reward is the pleasure of
helping people, whether my help is acknowledged or not. I
even post on this forum, under an assumed name.
If I ask this forum for simple information, like the name
of the forum's news server, I would be more than happy to
pay the $0.25 for the slight effort involved in providing
this information tidbit. If you were to be the first to
answer the question, I would be happy to forward the
aforementioned sum to you via PayPal. With profuse words
of thanks, I might add.
Does this answer your question?
NNTP Server...msnews.microsoft.com No log on rewuired.
Even though Microsoft owns MSN. For all intents and purposes, they are
seprate companies, and someone already explained how Tier 1 tech supports
works, So it's not surprising that they were unable to help you set up
OE.
Many probelms posted in these forums are problems many of us haven't
expierienced ourdelves. Many answers are learned from similar problems
that have been posted and resolved. So, There will be times when a
standrad response won't solve a problem and more research is required.
--
David
"Due to Viewer dicretion...
Graphic violence is advised"
D
David
JeanPaul,
I'm not sure I know what you are talking about as your posting doesn't
fit the thread ... but what the heck. Congratulations. You found the
"secret" of joining this news group.
Welcome.
ps. Information about newsgroups easily available on Microsoft's
Support web pages. See
http://support.microsoft.com/newsgroups/default.aspx. You might want
to look there anyway as it talks about how newsgroups work, how to
post, how to use, etc.
It is somewhat surprising that Microsoft didn't make
msnew.microsoft.com the default.
--
David
"Due to Viewer dicretion...
Graphic violence is advised"
R
Rob Schneider
It is somewhat surprising that Microsoft didn't make
msnew.microsoft.com the default.
I'm glad they didn't. Usenet, which is the world of newsgroups, has
many thousands of topics. Believe it or not, there is a lot more to
Usenet than for purposes of Microsoft support.
J
Jim Eshelman
The sad thing around all of this is that nobody ever has to do a single
manual setup of any newsgroup in Outlook Express. All it takes is **a single
link** and a half-second click -- OE will then do all the setup for you
automatically.
I keep a list of links to Windows newsgroups here:
http://aumha.org/win5/supp1b.htm
Go there, pick a newsgroup to which you are not yet subscribed, click the
link and, if you have Outlook Express on your computer, it will immediately
open, do all of its own setup (that part is well under a second), nd open to
the newsgroup. Even if you don't have the serve installed as an Account, it
will do it for you on the spot. To get to this newsgroup, for example, the
only thing anyone had to tell you was to click this:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
I never give anyone manual instructions on setting any of this up in OE. It
just isn't necessary -- nor even efficient. One click and you're there.
--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://WinSupportCenter.com/
Did you find this newsgroup on the web? A newsreader like Outlook Express
will make your online life a lot easier. Get better help! See:
http://aumha.org/win4/supp1b.htm and
http://support.microsoft.com/support/news/howto/default.asp
manual setup of any newsgroup in Outlook Express. All it takes is **a single
link** and a half-second click -- OE will then do all the setup for you
automatically.
I keep a list of links to Windows newsgroups here:
http://aumha.org/win5/supp1b.htm
Go there, pick a newsgroup to which you are not yet subscribed, click the
link and, if you have Outlook Express on your computer, it will immediately
open, do all of its own setup (that part is well under a second), nd open to
the newsgroup. Even if you don't have the serve installed as an Account, it
will do it for you on the spot. To get to this newsgroup, for example, the
only thing anyone had to tell you was to click this:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
I never give anyone manual instructions on setting any of this up in OE. It
just isn't necessary -- nor even efficient. One click and you're there.
--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://WinSupportCenter.com/
Did you find this newsgroup on the web? A newsreader like Outlook Express
will make your online life a lot easier. Get better help! See:
http://aumha.org/win4/supp1b.htm and
http://support.microsoft.com/support/news/howto/default.asp
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