WHERE'D ALL MY EMAIL AND DOCUMENTS GO?

[Brenda Hodge]

After installation of XP over the Me I had on my
computer, my documents and email disappeared, but I can
get to it if I sign in under my husband's name. The
trouble is that his configuration hasn't got my desktop
icons. How do I get to my documents and my old Outlook
Express that has all my email on it? Right now all I can
get to is an empty Outlook Express and Documents with
nothing in it!!!!!!!

 

[Kelly]

Hi Brenda,

What is your message store in OE set to? OE/Tools/Options/Maintenance/Store
Folder

Here are some checkpoints:

Close OE. Then go to Windows Explorer/Tools/Folder Options/View/Show Hidden
files and folders. Then do a Search for *.dbx...Open OE/File/Import. Be
sure to set search options to search hidden files, folders and system
folders. Inbox is under a hidden folder.

Icons, Favorites, E-Mail Messages, and Customization Is Missing After
Upgrade to Windows XP Professional
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q307229

OLEXP: Mail Folders, Address Book, and E-mail Messages Are Missing After You
Upgrade to Microsoft Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q313055

DBX Mail Extractor (MVP Steve Cochran)
http://www.oehelp.com/DBXtract/Default.aspx

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