Where Can I Download Remote Assistance?

[Mike]

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You will *not* be providing "Remote Assistance".

You will be - at best - using Remote Desktop (per the Remote Desktop
Client you have mentioned elsewhere in this thread) to remotely control
(without the end-user being able to see what you are doing) the Windows XP
machines. You cannot remote control the Windows 2000 Professional boxes
with Remote Desktop (you can control Windows 2000 servers, but not
professional.)

What you originally asked about and still insist calling it is/was "Remote
Assistance". Remote Assistance and Remote Desktop *are* not the same
thing when you are strictly speaking about native Microsoft Tools. Remote
Assistance is one tool. Remote Desktop is another. They utilize the same
protocol, but do different things.

Remote Desktop client, probably Radmin from W2K Server and maybe Terminal
Server and RealVNC will do the trick nicely but I decided when I
return that area I'll upgrade the W2K pro PCs to XP Pro and be done w/ it.
Thanks for the well thought out reply.
oa