When I shutdown system it boots back up

[Guest]

Hello.

I have just reinstalled my PC, It was due for one. I was haivng the same
problem before reinstall.

When i go to start shutdown, the system goes through normal shutdown process
but then instead of shutting down it starts back up again.

Anyone have any ideas why this is, I am running intel P4 2.6 with D56PERL
MoBo. 1gig ram, ati 7500 video card 120 sata hd.

Any help is great... thanks

 

[R. McCarty]

What BIOS firmware release is the PC using ? Also, can you
check the Computer category in Device Manager and ensure
the description reads "ACPI ____________". If your CPU is
Hyperthreaded then the string will contain "Multiprocessor". I
use an Intel board from that same family type and from your
description sounds like you need the Intel Chipset Driver.

 

[Guest]

Well i know i am using the latest bios fw, i downloaded off of intels site
and when i went to run it said i already have the current version.

Under system devices I have ACPI Fixed Feature Button and ACPI Sleep button.
Under Computer it shows ACPI Multiprocessor PC

I am using remotley anywhere on my pc right now, cause i am at work... good
use of work time eh.. haha

Should I try finding the chipset driver and install it?

 

[R. McCarty]

Yes, as far as XP installs go - the 1st driver to add is the Chipset Driver.
Even before adding/updating your Video driver. It's also a good idea in
Device Manager to click View, check/tic "Show Hidden Devices" and
make sure you have no "Other" category.

 

[Guest]

oops i just installed the chipset driver now, It was the last drive i
updated.... well i will have to wait and see what happens when i get home.
I checked show hidden devices and didnt see "other" category.

So i guess there is nothing else i can do until i get home to test shutdown.

I wonder if anything else could cause this?

Thanks for your help McCarty

 

[Ron Martell]

Hello.

I have just reinstalled my PC, It was due for one. I was haivng the same
problem before reinstall.

When i go to start shutdown, the system goes through normal shutdown process
but then instead of shutting down it starts back up again.

Anyone have any ideas why this is, I am running intel P4 2.6 with D56PERL
MoBo. 1gig ram, ati 7500 video card 120 sata hd.

Any help is great... thanks

Windows XP should never be "due for" a reinstall.

Something is amiss with your system and you need to determine just
what this is, and then it can be fixed.

Open Control Panel - System - Advanced and click on the Settings
button in the Startup and Recovery (bottom) section. In the Startup
and Recovery window click on the checkbox for "automatically restart"
to clear it, then click on Apply and OK as needed to exit.

That should put a stop to your computer's rebooting when you try to
shut it down. However it may also result in a "Blue Screen Of Death"
STOP error when shutdown, requiring a manual power-off to complete the
shutdown. If this does happen then the contents of the STOP error
message, including STOP code, all 4 parameters, and any file or module
names mentioned, will be a direct clue as to the underlying cause of
the problem. Post that information back here if you need help with
it.

You can also check out MVP Jim Eshelman's Shutdown Troubleshooter web
page for Windows XP at http://aumha.org/win5/a/shtdwnxp.htm


Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

ok i will try that next time. I will see how everyhting goes and let u know.

thanks again

 

[Guest]

well i tryed what u said but no luck, still comes back up when trying to
shutdown. I didnt get any bluescreen errors.

Guess i will check to see what that shutdown site has to say.

Any other suggestions would be good.

thanks,
s