What takes so long to fix the update problems?

[Guest]

Hi, just some info here:
I currently have WD with the signature version is 1.14.1389.7 and that
definitions haven't been updated in 29 days. I have downloaded the signature
version 1.14.1436.4 (KB915597) from the Windows Update Site (Automatic
Updates disabled at the moment) and everytime I go back to the site it tells
me it has downloaded but still has to be installed. So I installed it (the
same thing) several times and nothing happened yet. After trying WD "Check
for Updates" I get the message that things are up-to-date. Funny though, that
before 1.14.1389.7 everything was updated, installed and working fine. What
changed and why does it take so long to fix.
Cheers,
kulaworld

 

[Bill Sanderson MVP]

With Automatic updates disabled, Windows Defender will never update within
the program.

However, as you've observed, something else is still wrong.

I would recommend proceeding as follows:

1) download Windows Defender anew:

http://www.microsoft.com/downloads/...e7-da2b-4a6a-afa4-f7f14e605a0d&displaylang=en

(a newer build is available there, posted April 12--this isn't pushed
automatically.)

2) Retry with Windows Update.

3) if that hasn't fixed it, proceed with the steps in:

http://support.microsoft.com/kb/918355/en-us

(of which the most relevant will proably be kb 915105's resolution steps)

Microsoft is aware of the problems with updates and is working on them.

 

[Guest]

Hi Bill,
I have just downloaded the latest version of WD and also switched on
"Automatic Updates" again. After checking for updates within WD still the
message "Up-to-date". So I clicked on the link
(http://support.microsoft.com/?kbid=915105)provided in the WD interface which
leads to page: Error message after you reinstall WD B2 "WD definitions
haven't been updated" and removed current signature file
Start...Run....Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}. Then I went
to the Windows Update Site, (Signature 1.14.1436.4 KB915597 downloaded, ready
to be installed). So I installed it and now I have the "green tick" of
health again!!!!
I hope all goes well with Windows Defender and Updates in the future.
Thank you very much for helping me out, Bill, MUCHLY APPRECIATED!
Cheers,
kulaworld