It may but, it may not. However both the items I suggest are FREE and non-intrusive.
Adaware is a known leader in cleaning non viral malware and TrendMicro Sysclean is a good
cleaner. While the downloading and scanning takes time, it is well worth the outcome.
I *strongly* suggest performing both scanners.
Dave
| Will Spybot - Search & Destroy get rid of it? It found it to be spyware,
| but I thought it was smoking gongha.
|
| |
| > 1) Download the following three items...
| >
| > Trend Sysclean Package
| >
http://www.trendmicro.com/download/dcs.asp
| >
| > Latest Trend signature files.
| >
http://www.trendmicro.com/download/pattern.asp
| >
| > Adaware SE (free personal version v1.05)
| >
http://www.lavasoftusa.com/
| >
| > Create a directory.
| > On drive "C:\"
| > (e.g., "c:\New Folder")
| > or the desktop
| > (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
| >
| > Download SYSCLEAN.COM and place it in that directory.
| > Download the Trend Pattern File by obtaining the ZIP file.
| > For example; lpt257.zip
| >
| > Extract the contents of the ZIP file and place the contents in the
| > same directory as SYSCLEAN.COM.
| >
| > 2) Update Adaware with the latest definitions.
| > 3) If you are using WinME or WinXP, disable System Restore
| >
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
| > 4) Reboot your PC into Safe Mode
| > 5) Using both the Trend Sysclean utility and Adaware, perform a
| > Full Scan of your
| > platform and clean/delete any infectors/parasites found.
| > (a few cycles may be needed)
| > 6) Restart your PC and perform a "final" Full Scan of your
| > platform using both the
| > Trend Sysclean utility and Adaware
| > 7) If you are using WinME or WinXP,Re-enable System Restore and
| > re-apply any
| > System Restore preferences, (e.g. HD space to use suggested
| > 400 ~ 600MB),
| > 8) Reboot your PC.
| > 9) If you are using WinME or WinXP, create a new Restore point
| >
| > * * * Please report back your results * * *
| >
| > Dave
| >
| >
| >
| > message | >| Having not seen dssagent prior to installing Family Tree Maker, I can
| >| only assume it is part of FTM. The problem is that it is now bogging
| >| down my system. In the past, while shutting down, a box would pop up
| >| saying dssagent is updating FTM info with yyy.zzz, when in fact I've
| >| not even started FTM at anytime during the session.
| >| Any clues as to what it is and how to disable it and not start unless
| >| I've actually used FTM? There is nothing within the program saying
| >| anything about it.
