What can cause computer to reboot while burning or even reading a CD?

[CFran]

I have observed this since i had my PC, while burning a CD, my computer
would suddenly restart as is the reset button had been pushed,
sometimes even while reading a CD (even tho i havent observed this in a
while) and even sometimes as soon as i was in the BIOS (that was quite
unconvenient for trying to reinstall Windows I admitt)

The problem is that, since that problem appeared (that's indeed since
i've had this homemade PC), i changed the CPU, the motherboard, the
burner, the alimentation, the RAM, the graphical card, the modem, i
mean, everything besides the floppy disk reader thing, i also installed
another Windows XP (SP1 indeed, even tho it was badly burnt so whenever
i install it there is dll's that won't be installed) and in spite of
all these changes, i still get those reboots while burning, and that's
quite annoying mostly that it kills your CD's.

so what can it be due to? i'd really appreciate an answer from anyone
who might have one, cuz i've had this problem for 2 years now and now
that i'm getting out of room on my hard disk and need to back up lots
of things on CD's, i'm in trouble, so thanks in advance

 

[Heirloom]

You didn't mention the Power Supply.........an 'under rated' or failing PS
can cause the issues you mentioned. Over heating can cause this, as well,
but, I would rule that out since your problem has happened at boot (not
enough time to overheat, unless your cpu fan is not operating or the heat
sink was not properly applied).
Also, the following Google results may be of help:
http://www.google.com/search?hl=en&q=Me+random+restarts&btnG=Google+Search
I think you will find that most of the results will point toward the PS or
heat sink on the cpu.......
Heirloom, old and needs to restart

 

[Ron Martell]

I have observed this since i had my PC, while burning a CD, my computer
would suddenly restart as is the reset button had been pushed,
sometimes even while reading a CD (even tho i havent observed this in a
while) and even sometimes as soon as i was in the BIOS (that was quite
unconvenient for trying to reinstall Windows I admitt)

Do you have the "restart on failure" option enabled? Check this by
opening Control Panel - System - Advanced and clicking on the Settings
button in the Startup and Recovery (bottom) section. If the checkbox
for "automatically restart" is selected then click on it to clear it.
Click on Apply and OK as needed to exit.

You can also check into the cause of previous restarts. Right-click
on "My Computer" and select Manage. Expand the Event Viewer category
(click on the +) and then browse through each of the 3 subcategories
looking for red-flagged error records whose date and time stamps
correspond to your restarts. Double-click on an error record to see
the details of that error.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

 

[CFran]

Do you have the "restart on failure" option enabled? Check this by

opening Control Panel - System - Advanced and clicking on the Settings
button in the Startup and Recovery (bottom) section. If the checkbox
for "automatically restart" is selected then click on it to clear it.
Click on Apply and OK as needed to exit.

yes it was checked, and i just unchecked it. well you can understand
that i'm not very willing to try to burn a CD again, but i've turned it
off in the past and i dont remember weather it stillw as rebooting
instantly or if it was causing a blue screen with code 0x77 on it

You can also check into the cause of previous restarts. Right-click
on "My Computer" and select Manage. Expand the Event Viewer category
(click on the +) and then browse through each of the 3 subcategories
looking for red-flagged error records whose date and time stamps
correspond to your restarts. Double-click on an error record to see
the details of that error.

havent checked for last times it happens,cuz i dont remember the time,
but, usually, there is no entry anywhere matching the error, just
sometimes it says before that some IMAPI service is being started. i
tried desactivating that service, but it didnt change anything. still
cant lead to an explanation to how it coul do that by reading a CD in
the BIOS...

 

[Ron Martell]

havent checked for last times it happens,cuz i dont remember the time,
but, usually, there is no entry anywhere matching the error, just
sometimes it says before that some IMAPI service is being started. i
tried desactivating that service, but it didnt change anything. still
cant lead to an explanation to how it coul do that by reading a CD in
the BIOS...

That is why it is so important to get the full details of the actual
error messages that are produced by Windows. It is only by checking
out those details that you can identify what is causing the problem.

Some of the conflicts that arise between application programs, device
drivers, and Windows components have end results that appear quite
incongruous, at least until you identify the underlying cause.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

 

[Aaaaarrrrggghhhhh!]

Had similar problems... Turns out my computer was overheating, and shutting
down. It didn't leave a trace in any of the logs or errors, just. Shut.
Down.

Do you think you may be having a fan/heat sync/dust problem?

 

[CFran]

maybe, what part of ur computer was over heating? i took the dust off
my CPU fan a few days ago, and still problems are happening, but
anyways, all other fans gotta be as dusty as a fan can be, mostly in
the power supply. how did u fix ur problem?

 

[CFran]

well, i recreated that read-CD-in-BIOS-and-crash thing. i put a CD in
the player when starting the computer, and as soon as it displayed
"Boot from CD :" it reboots. then i did some tests, so i can conclude
this :

-my problem is OS independant (since it happens even in the BIOS)
-none of my two RAMs are involved (i tried takin one of then the other,
and still had the problem)
-it's motherboard-independant (had the same problem with my MSI as with
my ASUS)
-it's CPU-independant (changed of CPU an had the same problem)

now, i'm not sure, but it seems that when the player/burner is runnin
at low speed (like 8x) it hardly ever crashes, as it seems that its
when it reaches which speed (like 52x) that it crashes.

knowing all that, i still cant conclude to how to fix such a problem

 

[R. McCarty]

Check the Optical recorder's website for a Firmware Flash update.

 

[CFran]

just did it and it didn't change anything. we also gotta remember that
I had such problems (at burning only) with another burner, a long time
ago...

anyways, that's where its confusing, cuz i changed so anything in my
computer, and it still happens...

 

[Ron Martell]

just did it and it didn't change anything. we also gotta remember that
I had such problems (at burning only) with another burner, a long time
ago...

anyways, that's where its confusing, cuz i changed so anything in my
computer, and it still happens...

Still waiting for you to provide the complete *verbatim* text of the
actual error messages that you are getting with respect to this
problem.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

 

[CFran]

no error message... like i said, its happening directly in the bios,
without Windows to be even startin loadin... it's just.. restartin..

 

[Heirloom]

Just for grins...........try unplugging all external USB devices and see if
the problem remains. I had a problem during the loading of BIOS, prior to
the POST beep, however, in XP it resulted in a long delay for boot. It
turned out that there was a conflict between my new printer that has a card
reader built in and an internal floppy/card reader in the machine. Changing
the plug arrangement solved the issue. I was just thinking that this
'delay' in XP might manifest itself differently in Me. No longer having my
Me box....I can't check this.
Have you added any new hardware lately....that is, prior to the problem
starting??
Heirloom, old and
grabbing for straws

 

[CFran]

you think there may be a conflict with some USB device? i'll try that
next time i reboot.

and as for new hardware, yeah i always add new hardware, and you know,
i've had this problem for more or less 2 years now, well as for
burning, cuz as for reading it's more recent (but i couldnt tell since
when i've had it). now i'm startin to realize that at last it has
nuthin to do in a Windows XP, so i'll ask about my problem in some
hardware group i guess

 

[Heirloom]

CFran,
Don't take all I said to heart, it was just a swag on my part.
There are much more knowledgeable folks in this NG. I was just relating
what happened to me after installing the printer. The only reason I brought
it up is because it would not hurt anything to remove the USB hardware and
then boot up to see if it makes a difference.........I uncovered my problem
by unplugging the printer and did this because it was the only new thing I
had done to the computer since I noticed the issue. Even if you seek out
another group, I, for one, would be real interested in what you find. Best
wishes......
Heirloom, old and going to bed now

 

[CFran]

thx, well, now, since i'm runnin out of theories to explain the origin
of my problems, ill just exchange my CD-ROM drive with another computer
and see what happen, to see if i have anything to blame on my CD-ROM
drive..

 

[Heirloom]

Keep us informed............
Heirloom, old and curious