Major crash & reboot: drag & drop files to CD burner

[Guest]

Recently I retreived a bunch of my pictures off of our church computer. I
burned them to disk with some Roxio program.

I brought them to home computer and put them in the appropriate file with
other pictures from same event. It was my intention to make one CD with all
pictures from same event on it.

I selected pictures, hit properites . . .had quite a bit of hang time.

I selected all pictures for burning. I told the burner what to do using the
Win XP pro directions (wizard?) and walked away. DIdn't work, had a problem.

Low on memory, so I rebooted. Came back and deleted a bunch of pics that
had been archived.

Selected pics again, but during the time it was transferring files to the CD
(before the wizard) it put up a black screen with a bunch of information that
flashed too quickly to read before it rebooted.

After the reboot, the computer sent a message to wherever it sends messages
to about a major system crash with a report. (I could make this happen and
post report too.) The online crash analysis system referred me to a Roxio
site for a file called updatecdr4_53_71. "Roxio CD & DVD creator update
utlity"

I ran it and it told me "The Cdr4 layer has not been detected."

So I still have the problem. I'll post this and then perhaps attach the
report.

thanks for reading this.
Jynx

 

[Guest]

error signature:

BCCode : 100000d1 BCP1 : 00000060 BCP2 : 00000002 BCP3 : 00000000
BCP4 : FC575844 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

The following files will be included n this error report:

C:\DOCUME~1\Amy\LOCALS~1\Temp\WER9b56.dir00\Mini082005-01.dmp
C:\DOCUME~1\Amy\LOCALS~1\Temp\WER9b56.dir00\sysdata.xml

 

[Wesley Vogel]

I selected pictures, hit properites . . .had quite a bit of hang time.

[[When you right-click on a folder and choose Properties, nothing may
happen.]]

Right-click is slow or weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

Right-click is extremely slow only when Network is enabled
http://windowsxp.mvps.org/rcdelay.htm

Low on memory, so I rebooted. Came back and deleted a bunch of pics that
had been archived.

How full your hard drive is has nothing to do with memory.

Look in the Event Viewer and see what errors around the timet hat your
machine rebooted.

Event ID & the Event Source are very important.

To open the Event Viewer...
Start | Run | Type: eventvwr | Clcik OK

Look in System and Application, don't worry about Security.

For any Events that seem related to the problem...

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Also click on:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

This may be related to the Roxio software or maybe bad ram.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Wes,

Yes, I totally know what a tape is. In fact, as a teenager, I was given my
parent's old junky stereo for my room. . . which included a 8 track player
(mighta been broke though.)

Maybe I wasn't completely clear. (time out information is really helpful,
I'm going to follow up with that.)

The CDrom error wasn't reported during the whole reboot problem. (Could
that be related though?) Would a bad block on a cd cause a reboot?

Like I said, took cd out and transferred files for a burn and did NOT
restart computer.

#4 referred to spyware kernal driver. The error messages don't
#5 was very specific about the error code and had a solution to the

HaxDoor virus. I'm ruling this one out, since the error code was pretty
different.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge Base articles | Follow any links that might be useful

This may be related to the Roxio software or maybe bad ram.

This statement of yours caught my attention today because I was looking
through the event log to see what was going last night with symptoms
reported to me and found this:Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 8/23/2005
Time: 7:48:43 PM
User: N/A
Computer: MOSSYROC-K11YHD
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 07 01 00 00 00 00 ........
0028: b1 3e 00 00 00 00 00 00 ±>......
0030: ff ff ff ff 00 00 00 00 ÿÿÿÿ....
0038: 40 00 00 c4 02 00 00 00 @..Ä....
0040: 00 20 0a 12 48 02 00 00 . ..H...
0048: 00 00 00 00 0a 00 00 00 ........
0050: b0 56 88 00 90 72 98 81 °Vˆ.ÂÂr˜ÂÂ
0058: 00 00 00 00 08 70 97 81 .....p—ÂÂ
0060: 02 00 00 00 e0 20 00 00 ....Ã ..
0068: 28 00 00 00 20 e0 00 00 (... Ã ..
0070: 01 00 00 00 00 00 00 00 ........
0078: 70 00 03 00 00 00 00 0a p.......
0080: 00 00 00 00 11 05 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Would this be bad ram?

Now today I tried to replicate the problem I described before, but before
I did, I pulled the cd out of the cd-rom (maybe this isn't related, I
don't know.)

I had no problem transferring files to the cd-burner. (I haven't burned
yet, but it didn't reboot.)

Again, thanks for your time in reading all of this and helping me make
some sense out of it.

Jynx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

 

[Guest]

could not get this program to run. It told me that there was no
"services,msc" program and I tried just "services" but nothing happened, not
even a notification. . ..

Jynx

 

[Guest]

Manually delete these three entries:
NvCplDaemon, NvMediaCenter and nwiz.

I think the NvCplDaemon was already missing. I'll probably never need it,
but I exported the registry value just in case . . .

(not that I have trust issues, right?) (a-hem. . .)

.. . . and I downloaded ShellExView.

desktop explorer menu and desktop explorer were all that was present out of
your list.

I have disabled them, thanks!

Just as long as this doesn't mess with my AOK - conquerors, I'll be just
fine. (But as you said, I can just use display properties if needed. . .)

Thanks so much for your help,
Jynx