want rid of ''Generic host process for win32 services' error

[Rachana]

Hi,
Fed up with the problem. I get following error very frequently
whenever start using internet.
'Generic host process for win32 services has encountered a problem &
need to close. We are sorry for the inconvenience.' then internet
stops till I restart the system.

Internet service : broadband cable net OS - XP professional
SP2

I have seen many sites stating same problem, but didn't get one firm
reason & solution.
Please, help me out to get rid of this. I am not able to use internet
because of this problem.
Thanks,
Rachana

 

[Leonard Grey]

Malicious software ("malware") could be installed on your computer.

Make sure that your anti-malware software is running, then download the
latest signatures and run a full scan.

If you don't have comprehensive anti-malware software you're your own
worst enemy. Install comprehensive anti-malware software and learn how
to use its features.

Try scanning your system with /several/ of the better online scanners,
such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Panda ActiveScan (http://www.pandasoftware.com/activescan)

Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and temerc.com (but not in
this newsgroup). Within a day, sometimes within an hour, you'll have
one-on-one step-by-step advice from a security expert on cleaning up any
infestations—or you'll have a clean bill of health from the volunteer
expert.

Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional.

 

[David B.]

Get the error from the event log and post back with it, just saying you have
that error doesn't tell us much.