"generic host process for win32 services" rpcrt4.dll

[cqpanis3]

Hi. This problem has me stumped for months now. I'm trying to deploy
Spiceworks in our network but whenever it starts scanning for my laptop, I
get this:

""Generic Host Process for Win32 Services has encountered a problem and
needs to close."

---Error signature---
szAppName: svchost.exe szAppVer: 5.1.2600.5512 szModName: rpcrt4.dll
szModVer: 5.1.2600.5512 offset: 0007c471

After clicking Send Error Report button (or Do Not Send), the system will do
a force shutdown (NTAuth).

Can anyone point me to the right direction for troubleshooting and rooting
the cause of the error?

I'm using Windows XP Professional, which I recently updated with SP3. Even
on SP2, the same problem existed.

Thanks a bunch.

 

[Gerry]

Spiceworks provide free support if you subscribe.
http://community.spiceworks.com/topic/3434

Please post a complete copy of the Error Report from Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

You might check for other error reports occuring about the same time.

Is the DCOM Server Process Launcher SytartUp type set to
automatic? -Start, Control Panel, Administraive Tools, Services and
right click on DCOM Server Process Launcher and select Properties. Has
the service started?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[cqpanis3]

Hi Gerry, thanks for the reply.

I've already subscribed to Spiceworks' support and I have posted this
problem last December (2007). The reason I posted it here is because I'm
thinking that it is not a Spicework-specific problem. I'm guessing also that
it has something to do with WMI (I opened a separate thread for this one -
"WMIDiag Errors").

DCOM Server Process Launcher is started and configured to automatically
startup, by the way.

Thanks again.

 

[bojimbo26one]

Hi. This problem has me stumped for months now. I'm trying to deploy
Spiceworks in our network but whenever it starts scanning for my laptop, I
get this:

""Generic Host Process for Win32 Services has encountered a problem and
needs to close."

---Error signature---
szAppName: svchost.exe szAppVer: 5.1.2600.5512 szModName: rpcrt4.dll
szModVer: 5.1.2600.5512 offset: 0007c471

After clicking Send Error Report button (or Do Not Send), the system will do
a force shutdown (NTAuth).

Can anyone point me to the right direction for troubleshooting and rooting
the cause of the error?

I'm using Windows XP Professional, which I recently updated with SP3. Even
on SP2, the same problem existed.

Thanks a bunch.

Run your AV - see if anything comes up .

 

[Gerry]

Can you you post the complete copy of the Error Report?

I have looked at your other thread. The log is very complicated. I
noticed the references to DCOM.

What make is the computer? What version of Windows XP is involved?

I could not find your question in the Spiceworks forum. Can you provide
a link?

I found this about WMI
http://community.spiceworks.com/topic/578

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[cqpanis3]

I'm using a Dell Inspiron 640m laptop with Windows XP Professional SP3 (same
problem existed while I was in SP2 a few days back).

Here's the link to the Spiceworks thread I opened:
http://community.spiceworks.com/topic/6658

And here are the errors from Event Viewer (Application, 3 errors):
==================
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 5/29/2008
Time: 3:05:41 PM
User: N/A
Computer: KLADMLT001
Description:
Faulting application svchost.exe, version 5.1.2600.5512, faulting module
rpcrt4.dll, version 5.1.2600.5512, fault address 0x0007c471.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 35 35 31 32 20 69 0.5512 i
0030: 6e 20 72 70 63 72 74 34 n rpcrt4
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 35 35 .2600.55
0048: 31 32 20 61 74 20 6f 66 12 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 37 63 34 37 31 7c471

Followed by...

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/29/2008
Time: 3:06:11 PM
User: N/A
Computer: KLADMLT001
Description:
Fault bucket 745184028.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 37 34 35 31 38 34 30 32 74518402
0010: 38 0d 0a 8..

Then finally...

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 5/29/2008
Time: 3:06:52 PM
User: N/A
Computer: KLADMLT001
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 800706BF from line 44 of
f:\xpsp3\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
==================

I'll do a couple of tests again. I will update this thread once I discover
something new. Thanks again.

 

[cqpanis3]

Hi. We're using NOD32 here. After an in-depth scan of the whole system,
nothing came up.

 

[wendy]

So i am using a Latitude D600 and am getting the same error.
Can someone please figure out how to get rid of this thing.

thanks